IJ19664: UNABLE TO PAGE THROUGH REPORT IN VIEWER AFTER CHANGING APPLICATIONS IN MAXIMO

APAR status

• Closed as program error.

Error description

• Problem Description:
  If you execute a report, leave the viewer open in one tab then,
  in the main Maximo
  tab, move to a different application. The contents of the
  viewer tab
  are frozen. There is no more ability to page through the report.
  STEPS TO REPRODUCE:
  a) Log into Maximo and run any report. Suggestion, go to Work
  order tracking, Select all Work orders, run the Work order list
  report.
  b) In the viewer, move forward and backward a few pages. Do not
  close.
  c) In the main maximo tab, move to the Report Administration
  application
  d) In the viewer tab, try to move to next or previous page.
  RESULTS:
  you will note that you are unable to move around in the
  report viewer
  EXPECTED RESULTS:
  you should still be able to move around in the viewer.
  PRODUCT VERSION:
  TPAE 7.6.1.0
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo                                                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * UNABLE TO PAGE THROUGH REPORT IN VIEWER AFTER CHANGING       *
  * APPLICATIONS IN MAXIMO                                       *
  ****************************************************************
  

Problem conclusion

• _The fix for this APAR is contained in the following maintenance
  package: Release 7.6.1.3_
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO REPORTIN

• Fixed component ID

  TIVOREPTS

Applicable component levels