IBM Support

IJ19213: REPORT PAGINATION NOT BEHAVING CORRECTLY

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APAR status

  • Closed as program error.

Error description

  • As a user pages through a report in the viewer a new entry is
    added to the reportusage log for each movement forward or
    backward.  This skews the report history results. it is unclear
    if the report is actually executing multiple times
    There is a second issue which is likely related.  With the
    viewer open in one tab a user can go back to the main maximo
    tab and move to a different application. Once done, the data in
    the viewer is "locked" there is no more ability to page through
    the report.
    Neither of these behaviors existed prior to this release of
    Maximo.
    
    STEPS TO REPRODUCE:
    a) Log into Maximo and run any report. Suggestion, fo to Work
    order tracking, Select all Work orders, run the Work order list
    report.
    b) In the viewer, move forward and backward a few pages.
    c) In the main maximo tab, move to the Report Administration
    application
    d) I the viewer tab, try to move to next or previous page.
    e) Close the viewer tab
    f) In Report Administration, run the Report Usage report, enter
    wotrack.rptdesign as the report name
    g) The usage report will opn in the viewer
    
    RESULTS:
    d) you will note that you are unable to move around in the
    report
    g) You will note that the usage report shows multipl rows for
    the test of wok order list you just ran
    
    EXPECTED RESULTS:
    d) you should still be able to move around in the result set.
    g) The report was requested once You should see once execution
    of the report, not multiple.
    
    PRODUCT VERSION:
    TPAE 7.6.1.0
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Report Administrator.                                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When auser pages through a report in the viewer new entries  *
    * areadded to the reportusagelog table.                        *
    ****************************************************************
    

Problem conclusion

  • _The fix for this APAR is contained in the following maintenance
    package: release\fix pack for Release 7.6.1.3 Product_
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ19213

  • Reported component name

    MAXIMO REPORTIN

  • Reported component ID

    TIVOREPTS

  • Reported release

    761

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-09-10

  • Closed date

    2021-07-01

  • Last modified date

    2021-07-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO REPORTIN

  • Fixed component ID

    TIVOREPTS

Applicable component levels

[{"Type":"MASTER","Line of Business":{"code":"","label":""},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPNC","label":"Report Admin"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Document Information

Modified date:
02 July 2021