IBM Support

IJ17974: 6.2.8 TO 7.1.1.13 UPGRADE ERROR

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • Encounter below error when performing upgrade from 6.2.8 to
    7.1.1.13.
    
    --------------------
    
    java.lang.NullPointerException
    at psdi.server.MXServer.getBaseLang(MXServer.java:5379)
    at psdi.configure.Util.reEvaluateObjectChanged(Util.java:12346)
    at
    psdi.configure.TableElement.getNewHashmap(TableElement.java:1
    646 ) at
    psdi.configure.TableElement.getAddSql(TableElement.java:1115)
    --------------------
    
    STEPS TO REPRODUCE:
    1. On a successfully installed 7.1.1.13 environment, open
    command prompt and run upgradeui.bat.
    2. Successfully complete intregitycheck and validation steps.
    
    3. Proceed to the upgrade step. This will fail with the above
    error mentioned.
    
    EXPECTED RESULTS:
    
    upgradeui.bat to complete successfully and upgrade to complete
    without errors.
    
    
    REPORTED IN VERSION:
    7.1.1.13
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo users upgrading from 6.X                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * NullPointerException whenperforming upgrade from 6.2.8 to    *
    *  7.1.1.13.                                                   *
    ****************************************************************
    Encounter below error when performing upgrade from 6.2.8 to
     7.1.1.13.
     --------------------
     java.lang.NullPointerException
     at psdi.server.MXServer.getBaseLang(MXServer.java:5379)
     at
    psdi.configure.Util.reEvaluateObjectChanged(Util.java:12346)
     at
     psdi.configure.TableElement.getNewHashmap(TableElement.java:1
     646 ) at
     psdi.configure.TableElement.getAddSql(TableElement.java:1115)
     --------------------
     STEPS TO REPRODUCE:
     1. On a successfully installed 7.1.1.13 environment, open
     command prompt and run upgradeui.bat.
     2. Successfully complete intregitycheck and validation steps.
     3. Proceed to the upgrade step. This will fail with the above
     error mentioned.
     EXPECTED RESULTS:
     upgradeui.bat to complete successfully and upgrade to complete
     without errors.
     REPORTED IN VERSION:
     7.1.1.13
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: Release 7.6.1.3 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ17974

  • Reported component name

    UPGRADE PROGRAM

  • Reported component ID

    5724R46UP

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-07-29

  • Closed date

    2021-11-01

  • Last modified date

    2021-11-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    UPGRADE PROGRAM

  • Fixed component ID

    5724R46UP

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760"}]

Document Information

Modified date:
02 November 2021