IJ17362: AFTER UPDATE TO MAXIMO 7.6.1.1 IN WEBLOGIC ENVIRONMENT STARTUP FAILS WITH JAVA.LANG.NOCLASSDEFFOUNDERROR WSCALLBACKHANDLERIMPL

APAR status

• Closed as program error.

Error description

• Error is
  <BEA-101216> <Servlet: "MAXIMOStartupServlet" failed to preload
  on startup in Web application: "/mbo".
  java.lang.NoClassDefFoundError:
  com/ibm/websphere/security/auth/callback/WSCallbackHandlerImpl
   at
  psdi.util.CommonUtil.getWASLoginContext(CommonUtil.java:811)
   at psdi.util.CommonUtil.getWASPorts(CommonUtil.java:1027)
   at
  psdi.util.CommonUtil.getAppServerPorts(CommonUtil.java:995)
   at
  psdi.server.MaxSession.addServerToMaxSession(MaxSession.java:117
  )
   at psdi.server.MXServer.start(MXServer.java:3708)
  ...
  Caused By: java.lang.ClassNotFoundException:
  com.ibm.websphere.security.auth.callback.WSCallbackHandlerImpl
   at
  weblogic.utils.classloaders.GenericClassLoader.findLocalClass(Ge
  nericClassLoader.java:387)
   at
  weblogic.utils.classloaders.GenericClassLoader.findClass(Generic
  ClassLoader.java:348)
   at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
   at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
   at
  weblogic.utils.classloaders.GenericClassLoader.loadClass(Generic
  ClassLoader.java:193)
  
  com/ibm/websphere/security/auth/callback/WSCallbackHandlerImpl
  is a WebSphere class and should not be called when the
  application server is WebLogic
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users on WebLogic environments                        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * <BEA-101216> <Servlet: "MAXIMOStartupServlet" failed to      *
  * preload on startup in Web application:"/mbo".                *
  * java.lang.NoClassDefFoundError:                              *
  * com/ibm/websphere/security/auth/callback/WSCallbackHandlerIm *
  * pl                                                           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  Error is
  <BEA-101216> <Servlet: "MAXIMOStartupServlet" failed to preload
  on startup in Web application: "/mbo".
  java.lang.NoClassDefFoundError:
  com/ibm/websphere/security/auth/callback/WSCallbackHandlerImpl
   at
  psdi.util.CommonUtil.getWASLoginContext(CommonUtil.java:811)
   at psdi.util.CommonUtil.getWASPorts(CommonUtil.java:1027)
   at
  psdi.util.CommonUtil.getAppServerPorts(CommonUtil.java:995)
   at
  psdi.server.MaxSession.addServerToMaxSession(MaxSession.java:117
  )
   at psdi.server.MXServer.start(MXServer.java:3708)
  ...
  Caused By: java.lang.ClassNotFoundException:
  com.ibm.websphere.security.auth.callback.WSCallbackHandlerImpl
   at
  weblogic.utils.classloaders.GenericClassLoader.findLocalClass(Ge
  nericClassLoader.java:387)
   at
  weblogic.utils.classloaders.GenericClassLoader.findClass(Generic
  ClassLoader.java:348)
   at java.lang.ClassLoader.loadClass(ClassLoader.java:424)
   at java.lang.ClassLoader.loadClass(ClassLoader.java:357)
   at
  weblogic.utils.classloaders.GenericClassLoader.loadClass(Generic
  ClassLoader.java:193)
  
  com/ibm/websphere/security/auth/callback/WSCallbackHandlerImpl
  is a WebSphere class and should not be called when the
  application server is WebLogic.
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  	| release\fix pack\interim fix for Release 7.6.1.2
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SYSTEMS

• Fixed component ID

  5724R46AV

Applicable component levels