APAR status
Closed as program error.
Error description
PROBLEM DESCRIPTION With regards to the issue reported where the Search icon in Service Request is disproportionately large in IE browser compared to the New Record, Save, Print etc icons. LAB Environment Issue reproduced in both these versions TPAE 7.6.1.1 TPAE 7.6.1.0 REPRODUCTION STEPS IE Browser Service Desk -> Service Requests UNEXPECTED BEHAVIOR The search icon is much larger than those for New SR, Save, print, etc. EXPECTED BEHAVIOR Icon the same size as the others, like it happens in Firefox
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IE 11 users * **************************************************************** * PROBLEM DESCRIPTION: * * THE SEARCH ICON IN SERVICE REQUEST IS LARGER THAN THE SAVE * * ANDPRINT ICONS * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fixed in maximo.css
Temporary fix
Comments
APAR Information
APAR number
IJ17104
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-06-21
Closed date
2019-08-05
Last modified date
2019-08-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
05 August 2019