APAR status
Closed as program error.
Error description
Token License fails to release license in some situations when an user logs in to Maximo using two different browsers and closes the browsers without logging out. Also sometimes token license fails to release license from the BIRT Reports Only Server (BROS) STEPS TO REPRODUCE: 1. Login in Maximo using two different browsers 2. Close the browser windows without logging off 3. Check license usage RESULT: Licenses are not released REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.0
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Administrative users, those who check Token License usage. * **************************************************************** * PROBLEM DESCRIPTION: * * Token License fails to release license in some situations * * when an user logs in to Maximo using two different browsers * * and closes the browsers without logging out. Also sometimes * * token license fails to release license from the BIRT Reports * * Only Server (BROS) * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fixed in TPAE 7612
Temporary fix
Comments
APAR Information
APAR number
IJ17005
Reported component name
ADMINISTRATION
Reported component ID
5724R46A1
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-06-19
Closed date
2020-03-06
Last modified date
2020-03-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
ADMINISTRATION
Fixed component ID
5724R46A1
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPP5","label":"System Related"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
27 March 2020