APAR status
Closed as program error.
Error description
When a user creates an assignment the week before it will be used (on a Friday), the following monday, the assignment is no longer able to be opened. The browser is stuck displaying "Loading Layout" when opening the Work View tab. If the user creates a new schedule with exactly the same information on the Monday,that schedule will work for the rest of the week. Steps to Reproduce: Pre-requisite: 1. Go to Administration<Calendars 2. Recall DAY calendar and ensure that End Date includes this year. 3. Ensure that Day shift has been applied to calendar Steps: 1. Go to Work Order Tracking and insert a new record Scheduled Start Date= the next Friday's date, time=12:00 PM, Scheduled End Date= same day as SSD, time = 1 hour later Duration=1 2. Go to Plans tab Labor sub-tab, New Row, Craft=FACILCUS, Regular Hours = 1 3. Save record 4. Go to Graphical Scheduling application and insert new record Schedule=1234, Calendar=DAY Org=EAGLENA, Shift=DAY, Duration in Days=7 Work Queries, click new row, Where Condition = wonum='your_workorder_above" Restrict Resource Availability, click new row, Where Clause= 1=1, 5. Save record 6. Go to Graphical Assignment 7. Common Actions<Create Work List from schedule 7. Select Schedule created above and click OK 8. Work List=MYWList 9. Save record 10. Return to Graphical Assignment the following monday 11. Recall schedule created above 12. Click on Work View tab RESULTS: the browser is stuck displaying "Loading Layout". High cpu usage may also occur during this message. EXPECTED RESULT: Data should be displayed on the Work View tab . Additional Comments If a new schedule with exactly the same information is created on the same monday, that schedule will work for the rest of the week. . Application Graphical Assignment REPORTED IN VERSION: Maximo Asset Management 7.6.1.0
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of the Graphical Assignment application in Maximo * * Scheduler. * **************************************************************** * PROBLEM DESCRIPTION: * * USING REPAIR LOCATION START AND REPAIR LOCATION FINISHA RACE * * CONDITION THAT LEADS TO AND INFINITE LOOP * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A code fix has been made.
Temporary fix
Comments
APAR Information
APAR number
IJ16761
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-06-13
Closed date
2019-06-17
Last modified date
2019-06-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
17 June 2019