APAR status
Closed as unreproducible.
Error description
PROBLEM DESCRIPTION: When a work order is selected from the list, Maximo opens the MAIN tab and automatically selects the DESCRIPTION field. Android will now automatically zoom in to the description field and opens a keyboard. This happens each time when you open a work order in the Everyplace application. STEPS TO REPRODUCE: 1. Go to Application Designer and clone WOTRACK -> WOTRACK_xxxx, setting ismobile -> Y and viewport to iPhone wide (480 x268) 2. Created a new Start Center called xxxx 3. Added a Favorite Applications portlet and included WOTRACK_xxxx, 4. Created group xxxx and set the Start Center for the group to xxxx 5. Added Maxadmin to group xxxx 6. Log off and log back on as Maxadmin and used Display Settings to set the Is Mobile flag for xxxx to true 7. Using Chrome form an Android 7.0 tablet 8. Selected WOTRACK_xxxx, from the favorite applications portlet. 9. Reload to populate the list of workorders 10.Selected Work Order 1002. RESULTS: When the Work Order opens, the focus goes directly to the description field and the keyboard opens. Client is only looking at the record so they do not want to see the keyboard EXPECTED RESULTS: When a Work Order is opened in Everyplace no Keyboard should be displayed. REPORTED IN VERSION: Tivoli's process automation engine 7.6.0.9
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Mobile * **************************************************************** * PROBLEM DESCRIPTION: * * ANDROID DEVICE KEYBOARD POPS UP WHEN OPENING A WORK ORDER * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Temporary fix
Comments
This issue was fixed by internal defect 333759
APAR Information
APAR number
IJ13988
Reported component name
MAXIMO EVERYPLA
Reported component ID
5724R46EP
Reported release
760
Status
CLOSED UR5
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-02-19
Closed date
2019-05-13
Last modified date
2019-05-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
06 September 2022