APAR status
Closed as program error.
Error description
The Maximo Server is located in Time Zone America/Toronto (-5), however the logged in user has a Time Zone as America/Halifax (-4). When Modify Person Availability is used to modify Work Dates for a single day or multiple days, once you click OK to return to Assignment View tab, the area for the non-working time is in the wrong position. The user has to logout and back into Maximo to see the proper rendering of the non-available time work bar. STEPS TO REPRODUCE: Pre-requisite: Log in as wilson/wilson Go to Administration<Calendars Recall Calendar =DAY, set Start Date and End Date, ensure that End Date includes this year. Select Action<Apply/Define Shifts Click New Row under shifts, Shift=DAY, Start Day=SUNDAY, Days in Pattern=7 Click Define Pattern Leaving Sequence of Pattern Day 001 and 002 with defaults start with 002 Start Time = 7:00 AM End Time = 3:00 AM, tab out Repeat for Sequence of Pattern Day 003, 004, 005, 006 Click OK, check Shift = DAY Click Apply Shift Apply for entire calendar Go to Administration<Resources<Labor Recall Labor=FINLEY, Calendar=DAY, Shift=Day, Time Zone=America/Halifax (GMT - 4 DST/Y) Atlantic Time (Canada) Save record Click on Profile<Default Information for current user Time Zone =America/Halifax (GMT - 4 DST/Y) Atlantic Time (Canada) Click OK NOTE: The server is in EST time zone Steps to recreate Log out and Log in as wilson/wilson Go to Work Order Tracking application Insert a new work order Scroll down to Scheduling Information data area, Scheduled Start Date=future_date 7:00 AM Schedule Finish Date=Same_Day 12:00 PM, Duration=5:00 Save record Go to Plans tab and under Labor sub-tab click New Row, Craft=CARP, Quantity=1, Regular Hours=5:00 Go to Planning & Scheduling<Graphical Assignment application Insert New Record, Work List=TZWL, Calendar=DAY Organization=EAGLENA, Shift=DAY Scroll down to Work Queries and click New Row, Data Source=WORKORDERS, Where Condition=(wonum like '%DM1203%') Save record Click on Assignment View tab Right-click Labor Finley, from resulting menu options pick Modify Person Availability In resulting dialog box in Work Dates data area place a checkmark next to first and second day Click Mass Modify button, Reason Code=SICK, click OK Click OK RESULT: the Grey bars denoting un-availability for selected days are ALL left shifted starting, starting under 5:30 AM EXPECTED RESULT: the Grey bar denoting un-availability should start under 7:00 AM NOTE: The Save icon is not available Go to Startcenter Go to GA and recall record above Click on Assignment View RESULT: SAME as above Log out Log in Go to GA RESULT: Now the bars are correctly aligned EXPECTED RESULTS: Bars should be correctly aligned so as not to mislead user REPORTED IN VERSION: Tivoli's process automation engine 7.6.1.0 IBM Maximo Asset Management Scheduler 7.6.7.1 Build 20180718-1141 DB Build V7671-16
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of the Graphical Assignment application in Scheduler * * 7.6.7. * **************************************************************** * PROBLEM DESCRIPTION: * * GRAPHICAL REPRESENTATION OF NON-WORKING TIME IS IN THE * * WRONGPOSITION WHEN ADJUSTED VIA MODIFY PERSON AVAILABILITY * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A code fix has been delivered to the stream.
Temporary fix
Comments
APAR Information
APAR number
IJ13941
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
767
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-02-19
Closed date
2019-02-20
Last modified date
2019-02-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
R767 PSY
UP
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Document Information
Modified date:
20 February 2019