IBM Support

IJ13240: IN WORK ORDER APPLICATION, MAXIMO DOES NOT UPDATE THE FIELDS IN SYNC

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APAR status

  • Closed as program error.

Error description

  • PROBLEM DESCRIPTION:
    
    Maximo is not removing the fields in sync which needs to be
    wiped off automatically when removed.
    
    
    STEPS TO REPRODUCE:
    
    1. Go to the WO tracking application and create a new record
    
    2. Enter the mandatory fields: Location, Work Type, etc
    
    3. Go to the Plans tab, Labor section and assign a Labor value
    
    4. Save the record
    
    5. Go to Assignments tab and in Assignments section we see the
    Labor and Scheduled Start is getting automatically populated
    
    6. If we erase the Labor data from the field and click the Save
    button, we can see that Scheduled Start field
    (ASSIGNMENT.SCHEDLUEDATE) is not removed.
    
    7. This works in 7.5.x, but not in 7.6
    
    
    RESULTS:
    
    The Scheduled Start field is not cleared when Labor is cleared.
    
    
    EXPECTED RESULTS:
    
    The Schedule Start field should be cleared when Labor is
    cleared.
    
    
    REPORTED IN VERSION:
    
    TPAE 7.6.0.9
    
    
    LOCAL FIX:
    
    - none -
    
    
    ADDITIONAL INFO:
    
    It took some time to look this over and we realized that we had
    an enhancement in Scheduler to allow Assignments to have a start
    date/time even if the labor or crew has not been assigned.
    
    It seems this enhancement has caused this change in behavior in
    WOT that Volvo does not like.
    
    So we would agree it is a defect that should be resolved.
    

Local fix

  • n/a
    

Problem summary

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package: | Release 7.6.1.3 of Base Services
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ13240

  • Reported component name

    WORK ORDERS

  • Reported component ID

    5724R46WO

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-04

  • Closed date

    2022-01-11

  • Last modified date

    2022-01-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WORK ORDERS

  • Fixed component ID

    5724R46WO

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760"}]

Document Information

Modified date:
12 January 2022