APAR status
Closed as program error.
Error description
Problem Description The ESRI token method fails to authenticate in com.ibm.tivoli.maximo.map.SpatialTravelTimeMatrix STEPS TO REPRODUCE: 1) Go to Graphical Assignment application 2) Bring up any existing schedule 3) Select "Populate Destination Travel Time Matrix" action 4) Get error: "BMXAT0801E - Destination Travel Time Matrix populating failed for Project XXXX. Either no record was saved, or a record was partially saved. Check the log for details" RESULTS: Console log shows "invalid token" EXPECTED RESULTS: Distance Matrix generation should work without any error REPORTED IN VERSION IBM Maximo Spatial Asset Management 7.6.0.3 IBM Maximo Scheduler 7.6.7.1 IBM Maximo Asset Management 7.6.0.9
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of the Graphical Assignment application. * **************************************************************** * PROBLEM DESCRIPTION: * * DESTINATION MATRIX FAIL TO POPULATE * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A code fix has been delivered to the stream.
Temporary fix
Comments
APAR Information
APAR number
IJ12505
Reported component name
MAXIMO SPATIAL
Reported component ID
5724T3900
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-01-04
Closed date
2019-01-21
Last modified date
2019-01-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
MAXIMO SPATIAL
Fixed component ID
5724T3900
Applicable component levels
R760 PSY
UP
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Document Information
Modified date:
21 January 2019