APAR status
Closed as program error.
Error description
Problem Description No route shows for work order with an GIS asset attached after applying street level routes action in Graphical Assignment application STEPS TO REPRODUCE: 1. Go to Assets application Find an asset with feature class field populated Go to the "Map" tab, the asset marker shows up on the map 2. Go to the Work Order Tracking application Create a new work order Attach the asset which has been linked to the GIS (from step 1 above) Go to the "Assignment" tab and enter a craft Do not enter any service address on the "Service Address" tab Go to the "Map" tab, work order marker shows up fine on the map 3. Go to the "Graphical Assignment" application Populate all the required fields Enter a work query to bring in the work order (from step 2 above) 4. Go to the "More information" tab Populate the "Start Location" and "End Location" fields NOTE: Ensure the location have service address populated on the "Service Address" tab in Locations application 5. Go to the "Graphical Assignment" tab Drag the work order bar down to assign the work to a labor 6. Click Apply street level routes action A system message pops up BMXAT0491E - A street level route currently exists. Do you want to replace the existing route? Click the 'Yes' button RESULTS: Unable to display route EXPECTED RESULTS: Should be able to display route REPORTED IN VERSION IBM Maximo Spatial Asset Management 7.6.0.3 IFIX Maximo Asset Management 7.6.0.9 IFIX
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of the Graphical Assignment application in Scheduler * * 7.6.7.3. * **************************************************************** * PROBLEM DESCRIPTION: * * UNABLE TO LOOK UP GIS LOCATION FOR WORK ORDER WITH LINKED * * GIS ASSET * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A code fix has been made.
Temporary fix
Comments
APAR Information
APAR number
IJ12135
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
767
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-12-12
Closed date
2019-10-24
Last modified date
2019-10-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"767","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
24 October 2019