APAR status
Closed as Permanent restriction.
Error description
DESCRIPTION: When attempting to update the Length of the EXTERNALREFID field and adding a new attribute, the System Message appears when saving the new attribute: "BMXAA8229W - Record MAXOBJECTCFG: Object=A_WORKORDER has been updated by another user. Your changes have not been saved. Refresh the record and try again." STEPS TO REPRODUCE: -Log in to maxdemo instance -Go To System Configuration | Platform Configuration | Database Configuration -In the Object field enter "workorder" and press Enter -Click the Audit Enabled checkbox -Save the record -On the List View tab | More Actions | Manage Admin Mode -Click the Turn Admin Mode On button -Click OK at the System Message -Periodically click the Refresh Status button until System Message appears to indicate that Admin Mode is on -Click OK -Click OK to close the Manage Admin Mode dialog -More Actions | Apply Configuration Changes -Click the checkbox for "Do you have a current backup?" -Click the Start Configuring the Database button -Enter the MAXADMIN password -In the Reason For Change field enter "test" -Click the OK button -Click OK at the System Message -Click the Start Configuring the Database button -Periodically click the Refresh Status button until System Message appears to indicate that the database configuration is complete -Click OK -Click OK to close the Structural Database Configuration dialog -More Actions | Manage Admin Mode -Click the Turn Admin Mode OFF button -Click OK at the System Message -Periodically click the Refresh Status button until System Message appears to indicate that Admin Mode is off -Click OK -Click the Close button -Click the WORKORDER Object -On the Attributes tab click Filter -In the Attribute field enter "externalrefid" and press Enter -Expand the details for the EXTERNALREFID Attribute -In the Length field update the value to 100 -Click the New Row button -In the Attribute field enter "NEW_FIELD_1" -Save the record *System Message appears: "BMXAA8229W - Record MAXOBJECTCFG: Object=A_WORKORDER has been updated by another user. Your changes have not been saved. Refresh the record and try again." RESULTS: *System Message appears upon save: "BMXAA8229W - Record MAXOBJECTCFG: Object=A_WORKORDER has been updated by another user. Your changes have not been saved. Refresh the record and try again." EXPECTED RESULTS: The record should save PRODUCT VERSION: Tivoli's process automation engine 7.6.0.9-IFIX20180522-0831
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * BMXAA8229W ERROR IN DATABASE CONFIGURATION * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
To fix this bug is too risky and could cause major regressions in the mbo framework code. A simple workaround is click save again.
Temporary fix
Comments
APAR Information
APAR number
IJ11042
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
760
Status
CLOSED PRS
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-11-05
Closed date
2019-03-11
Last modified date
2019-03-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
11 March 2019