APAR status
Closed as program error.
Error description
AMCREW lookup in the Work Order List tab does not list the CREW values. PROBLEM: When adding AMCREW lookup in the Work Order list tab, the look up is empty (no values listed). The look up works fine in Main tab. PERFORMANCE ISSUE: No. STEPS TO REPRODUCE: Go to Application Designer Open WOTRACK app Add a new column in the List Tab Set the column as follow: - Attribute: AMCREW - Lookup: AMCREWS - Go to Application: AMCREW - Input Mode: Query - Menu Type: Normal Go to Work Order app Click the Crew column look up The look up is empty. CURRENT ERRONEOUS RESULT: The look up is empty in List tab. EXPECTED RESULT: The look up should not be empty in List tab. ENVIRONMENT (SYSTEM INFO): App Server IBM WebSphere Application Server 9.0.0.8 Version IBM Maximo Asset Management Scheduler 7.6.7.1 Build 20180718-1141 DB Build V7671-13 IBM Maximo Anywhere 7.6.3.0 Build 20180618_173141-0500 DB Build V7630-04 Tivoli's process automation engine 7.6.1.0-IFIX20180914-0940 Build 20180718-1141 DB Build V7610-83 IBM Maximo Asset Management Work Centers 7.6.0.4 Build 20180712-1824 DB Build V7604-119 IBM TPAE Integration Framework 7.6.1.0 Build 20180717-1722 DB Build V7610-02 IBM Maximo Linear Management 7.6.0.3 Build 20180718-1141 DB Build V7603-11 IBM Maximo for Service Providers 7.6.3.2 Build 20180730-2208 DB Build V7632-20 IBM TPAE OS/REST Framework 7.6.1.0 Build 20180718-1141 DB Build V7610-38 IBM Maximo Transportation 7.6.2.5 Build 20180730-2210 DB Build V7625-10 IBM Maximo Spatial Asset Management 7.6.0.4 Build 20180725-1612 DB Build V7604-10 IBM Maximo Asset Management 7.6.1.0 Build 20180718-1141 DB Build V7604-01 IoT Connection Utility 7.6.0.1 Build 20180709-1524 DB Build V7601-02 IBM Maximo Health, Safety and Environment Manager 7.6.1.0 Build 20161020-0816 DB Build V7610-01 TPAE OSLC Object Structure 7.6.3.0 Build 20180618_173131-0500 DB Build V7630-01 Server OS Windows Server 2016 10.0 Server DB Microsoft SQL Server 12.0 (12.00.2000)
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo users using Crews on Work Order * **************************************************************** * PROBLEM DESCRIPTION: * * AMCREW LOOKUP IN THE WORK ORDER LIST TAB DOES NOT LIST THE * * CREW * **************************************************************** * RECOMMENDATION: * * Install the latest Maximo base release or request an IFIX * ****************************************************************
Problem conclusion
Amcrew lookup was fixed to display crew values
Temporary fix
Comments
APAR Information
APAR number
IJ10902
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-10-30
Closed date
2020-02-28
Last modified date
2020-02-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
27 March 2020