APAR status
Closed as program error.
Error description
STEPS TO REPRODUCE: 1. Set to server time to UTC+10 for Australia 2. Set the system property "mxe.skd.syncwodates" to 1 3. Go to Work Order Tracking application 4. Create a new work order e.g. MAY7 with description "MAY7" 5. Set the target start and target finish dates to 7AM - 12PM on Oct 8th: target start date = 8/10/18 7:00 AM target finish date = 8/10/18 12:00 PM 6. Go to the Plans tab, Labor sub-tab, enter a craft e.g. ELECT 7. Save the record 8. Go to the Graphical Assignment application, enter a query to bring up the newly created work order e.g. WONUM LIKE 'MAY%' 9. Go to the "work view" tab The work order "MAY7" shows up 10. Drag the work order to Oct 9th 10AM - 3PM Save the record 11. Hyperlink to the work order confirm that scheduled start and scheduled finish dates have been updated correctly 12. Go to Graphical Assignment and try to move the record forward by a day i.e. Move it to Oct 10 9:00 AM Save the record 13. Go back to work order 'MAY7' in Work Order Tracking application, the scheduled start has NOT been updated and still shows 9/10/18 10:00 AM (THIS IS THE PROBLEM). Scheduled Finish has been updated as expected. 14. Go to Graphical Assignment application Right click on the work order "MAY7" from the "Work View" tab And select Available Labor 15. select a labor from the list e.g. ADAMS The work order changed to Green in color on the Gantt Chart 16. Move the WO to Oct 9th 10AM Save the record 17. Hyperlink to this work order in Work Order Tracking application The scheduled start date shows 9/10/18 7:00 AM and has not been refreshed RESULTS: scheduled Start date and scheduled Finish Date have NOT been updated in Work Order Tracking application Even though the WO has been assigned. EXPECTED RESULTS: scheduled Start date and scheduled Finish Date should be updated in Work Order Tracking application PRODUCT VERSION: TPAE 7.6.0.9 with Scheduler 7.6.7 SECURITY IMPACT (Y/N): N
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of the Graphical Assignment application in Scheduler * * 7.6.7. * **************************************************************** * PROBLEM DESCRIPTION: * * Schedule Start and Schedule Finish do not sync on Work Order * * Tracking when dragging assignments bars in Graphical * * Assignment. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A code fix has been delivered.
Temporary fix
Comments
APAR Information
APAR number
IJ10276
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
767
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-10-06
Closed date
2018-10-11
Last modified date
2018-10-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
R767 PSY
UP
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Document Information
Modified date:
11 October 2018