APAR status
Closed as program error.
Error description
Problem Title ============= Some Graphical Crew Management navigation options are not working Problem details: ================= In Graphical Crew Management app when clicking on the Previous Day, Next Day or Toggle View buttons from Crew View navigation bar, an BMXAA4214E error occurs and application stops working. Here is the full error message from Maximo UI: 'BMXAA4214E - An unknown error has occurred. Please contact your system administrator for assistance. Gather the logs from the <HOME> directory and determine where and why the error is thrown. Missing Event arg for [selection]' Application ======== Graphical Crew Management STEPS TO REPRODUCE: ===================== 1. Go To Graphical Crew Management app and create a new record 2. Fill in all mandatory fields: Crew List, Calendar and Shift 3. Save the record 4. Go to the ?Crew View? tab and click on one of the following navigation buttons: Previous Day, Next Day or Toggle View CURRENT ERRONEOUS RESULT: ================================= BMXAA4214E - An unknown error has occurred. Please contact your system administrator for assistance. Gather the logs from the <HOME> directory and determine where and why the error is thrown. Missing Event arg for [selection] EXPECTED RESULT: ====================== Working navigation in Graphical Crew Management application ENVIRONMENT SYSTEM INFO ======================== Tivoli's process automation engine 7.6.0.9-IFIX20180724-1144 Build 20171127-0100 DB Build V7609-45 HFDB Build HF7609-06 IBM TPAE Integration Framework 7.6.0.9 Build 20171126-2330 DB Build V7609-32 IBM Maximo Asset Management Scheduler Plus 7.6.7.0 Build 20171127-0100 DB Build V7670-01 IBM Maximo for Service Providers 7.6.3.0 Build 20170221-2101 DB Build V7630-21 IBM Maximo Asset Management Scheduler 7.6.7.0 Build 20171127-0100 DB Build V7670-56 HFDB Build HF7670-17 IBM Maximo Asset Management Work Centers 7.6.0.3 Build 20171121-0723 DB Build V7603-175 IBM Maximo Asset Management 7.6.0.9 Build 20171127-0100 DB Build V7604-01
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * scheduler * **************************************************************** * PROBLEM DESCRIPTION: * * Some Graphical Crew Management navigation options are not * * working * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fix has been made to fix....The fix for this APAR is contained in the following maintenance package: | release\fix pack\interim fix for Release 7.6.1.1 of Base Services(Scheduler 7672)
Temporary fix
Comments
APAR Information
APAR number
IJ09016
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-09-13
Closed date
2018-09-27
Last modified date
2018-09-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
R760 PSY
UP
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Document Information
Modified date:
27 September 2018