APAR status
Closed as program error.
Error description
STEPS TO REPRODUCE: 1) In a clustered environment, set mxe.crontask.donotrun = ALL (followed by Live Refresh) on servers which are reserved for User Interface only 2) Activate/Deactivate an escalation RESULTS: Exception in SystemOut.log in server where mxe.crontask.donotrun = ALL java.lang.NullPointerException at psdi.server.CronTaskManager.checkCrontaskUpdates(CronTaskManager .java:4053) at psdi.server.CronTaskManager$MonitorThread.run(CronTaskManager.ja va:3720) NB this is the complete exception. It has not been truncated. No other symptoms reported. No function loss. EXPECTED RESULTS: No error message in logs PRODUCT VERSION: Tivoli's process automation engine 7.6.0.7-IFIX20180607-1324 Build 20170215-0100 DB Build V7607-14 HFDB Build HF7607-04 IBM Maximo Asset Management Work Centers 7.6.0.1 Build 20161104-1046 DB Build V7601-41 IBM Maximo Asset Management Scheduler 7.6.4.0 Build 20170215-0100 DB Build V7640-53 IBM TPAE Integration Framework 7.6.0.7 Build 20170130-1250 DB Build V7607-03 IBM Maximo Asset Configuration Manager 7.6.5.0-20180622-1618 Build 20170222-2134 DB Build V7650-19 HFDB Build HF7650-12 IBM Maximo for Service Providers 7.6.3.0-20180523-1524 Build 20170221-2101 DB Build V7630-21 HFDB Build HF7630-06 IBM Maximo Transportation 7.6.2.4-20180605-1526 Build 20170221-0604 DB Build V7624-02 HFDB Build HF7624-05 IBM Maximo Asset Management 7.6.0.7 Build 20170215-0100 DB Build V7604-01
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Users in clustered environments. * **************************************************************** * PROBLEM DESCRIPTION: * * In a clustered environment, when mxe.crontask.donotrun is * * set to 'ALL', and an escalation is activated and * * deactivated, a null pointer exception occurs in the logs. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is included in the following package: | Release 7.6.1.1 of Base Services.
Temporary fix
Comments
APAR Information
APAR number
IJ08931
Reported component name
ADMINISTRATION
Reported component ID
5724R46A1
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-09-04
Closed date
2018-09-18
Last modified date
2018-09-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ADMINISTRATION
Fixed component ID
5724R46A1
Applicable component levels
R760 PSY
UP
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Document Information
Modified date:
18 September 2018