APAR status
Closed as program error.
Error description
PROBLEM: Attachment filename in Japanese is unreadable when using Microsoft Edge with mxe.doclink.securedAttachment=true. This happens not with IE11 but with Edge. STEPS TO RECREATE: 1) Confirm mxe.doclink.securedAttachment is set to true. 2) Using Microsoft Edge, create a new SR from Service Requests application and click the attachment icon. Then select "Add New Attachments"-"Add New File". 3) On "Create a File Attachment" window, specify a text file with Japanese file name. Then click OK. 4) Click the attachment icon and select "View Attachments". 5) On "View Attachments" window, click the attachment with the Japanese file name. 6) Check the download file and confirm the file name is unreadable like below. =_UTF-8_Q_=E3=81=A6=E3=81=99=E3=81=A81535643446188.txt_= RESULTS: The attachment filename is unreadable EXPECTED RESULTS: The downloaded file name should be something like below. <Japanese filename>.txt PRODUCT VERSION: TPAE: 7.6.0.9-IFIX20180817-1553 BROWSER: Microsoft Edge
Local fix
Use other browsers like IE11 or set false to mxe.doclink.securedAttachment.
Problem summary
**************************************************************** * USERS AFFECTED: * * Japanese * **************************************************************** * PROBLEM DESCRIPTION: * * IJ08900 JAPANESE ATTACHMENT FILENAME IS UNREADABLE WITH * * MICROSOFT EDGE * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fixed in RedirectServlet.java
Temporary fix
Comments
APAR Information
APAR number
IJ08900
Reported component name
ADMINISTRATION
Reported component ID
5724R46A1
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-08-31
Closed date
2018-10-18
Last modified date
2018-10-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ADMINISTRATION
Fixed component ID
5724R46A1
Applicable component levels
R760 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHPP5","label":"System Related"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
18 October 2018