APAR status
Closed as program error.
Error description
PROBLEM: Sync of Dates of Work Order Tracking and the Work View at Graphical Assignment is not working as it should Environment: App Server IBM WebSphere Application Server 8.5.5.9 Version Tivoli's process automation engine 7.6.0.9-IFIX20180724-1144 Build 20171127-0100 DB Build V7609-45 HFDB Build HF7609-06IBM TPAE Integration Framework 7.6.0.9 Build 20171127-2330 DB Build V7609-32IBM Maximo Asset Management Scheduler Plus 7.6.7.0 Build 20171127-0100 DB Build V7670-01IBM Maximo Asset Management Scheduler 7.6.7.0 Build 20171127-0100 DB Build V7670-56 HFDB Build HF7670-17IBM Maximo Asset Management Work Centers 7.6.0.3 Build 20171121-0723 DB Build V7603-175 Server OS Windows Server 2012 R2 6.3 Server DB DB2/NT64 10.5 (SQL10058) (c) Copyright IBM Corp. 2017 Pre Conditions - Enable the mxe.skd.syncwodates = 1 Steps to Reproduce - Go to Work Order and Add one work Order and one Task over it duration 2 hours - Add at the resource side a line for resource (Craft or Crew Type) 2 hours - Add the second line at resource and now associate with the task same resource (Craft or Crew Type) 2 hours - Now go to Graphical Assignment and create a new record - Setup the Project name, Calendar and Shift - Setup a Work Query to bring the Work Order that you created - Move to the Work View - As it open Press the Save button once the Assignment dates get setup - Now move the Task start 2 hours early as it current is - The dates get changed include the Main Work Order dates. - Save the record - Back to the Work Order and check the dates there PROBLEM: THe Schedule Start and End of the Work still with the initial value and not the updated one. EXPECT RESULT: As it get change at the Graphical Assignment perspective that dates should be here at the Record - Now change the Schedule Dates on this Work Order 3 hour early of the current value - Back to the Graphical Assignment application - It still showing the changed value - Force the Refresh PROBLEM: It still showing the 2 hours early as the user performed first. But the change can not get update on the Graphical Assignment record. EXPECT RESULT: The value should be updated as the user perform the Refresh NOTES: The record just get updated if the user duplicate the record.
Local fix
Duplicate the record.
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of the Graphical Assignment application in Scheduler * * 7.6.7. * **************************************************************** * PROBLEM DESCRIPTION: * * SYNC OF DATES OF WORK ORDER TRACKING AND THE WORK VIEW AT * * GRAPHICAL ASSIGNMENT IS NOT WORKING AS IT SHOULD * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A code fix has been delivered.
Temporary fix
Comments
APAR Information
APAR number
IJ08819
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
767
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-08-28
Closed date
2020-05-26
Last modified date
2020-05-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS9NUN","label":"Maximo Asset Management Scheduler"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
27 May 2020