APAR status
Closed as program error.
Error description
approvef WO with an owner already specified, it does not move to the Monitor column From the Approve column, open a WO and specify an owner Go back to the dashboard view and from the panel, approve that WO. Expected: After it is approved, it moves to the Monitor Work column. Issue: After it is approved, the Montior column is not refreshed with the new WO so you cannot find it unless you search. Problem : As stated above. Cause: Earlier when WO assign and Approve from panel, no trigger event to update monitor panel. It have only update owner panel event. Remedy: Now when WO having the owner or ownergroup from approve, triggering update monitor panel.
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * MAXIMO * **************************************************************** * PROBLEM DESCRIPTION: * * When I approve a WO with an owner already specified, it does * * not move to the Monitor column * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Now added the ownerperson.displayname in attribute list and added the conditional check instead of checking with image and its working fine.
Temporary fix
Comments
APAR Information
APAR number
IJ08561
Reported component name
SYSTEM CONFIG
Reported component ID
5724R46S1
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-08-16
Closed date
2019-01-16
Last modified date
2019-01-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SYSTEM CONFIG
Fixed component ID
5724R46S1
Applicable component levels
R761 PSY
UP
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Document Information
Modified date:
16 January 2019