IJ07846: AUTHENTICATION FAILURE IN THE ANYWHERE PLATFORM WHEN CONNECTING OVER LTE.

APAR status

• Closed as unreproducible.

Error description

• PROBLEM:
  When switching the connection from WIFI to LTE users are unable
  to log in to a Maximo or Tririga Anywhere.
  STEPS TO REPRODUCE:
  1. Log in to the application using WIFI, confirm that
  authentication is successful
  2. Log out of the application and switch over to LTE
  2. Attempt to log back in to the application and the following
  error may occur.
   000000a5
  y.authentication.jaas.modules.UsernameAndPasswordLoginModule
   A CWWKS1100A: Authentication did not succeed for user ID
  maximouser. An invalid user ID or password was specified.
   000000a5 com.worklight.core.auth.impl. AuthenticationContext E
  The realm 'null' is not defined in authenticationConfig.xml.
  [project worklight]
  RESULTS:
  The application fails to log in when connecting over LTE
  EXPECTED RESULT:
  Authentication to occur the same as it does over WIFI
  PRODUCT VERSION:
  Tririga Anywhere 10.4.2
  Maximo Anywhere 7.6.1
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * none                                                         *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * AUTHENTICATION FAILURE IN THE ANYWHERE PLATFORM WHEN         *
  * CONNECTING                                                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels