APAR status
Closed as program error.
Error description
Maximo with Maximo Spatial installed: Route Dialog is freezing and cannot be closed in Asset -> Map tab Step-by-Step 1- Go To -> Application Designer 2- Select Asset Application 3- click on Map tab 4- Click on the Map section -> Open Prepoerty and enable the following Tool Items - GeocoderTool - Provider: Maximo Spatial - IdentityTool - Provider: Maximo Spatial - LinkOptionForIndentityTool - Provider: Maximo Spatial Enable ItineraryTool 5- Click on Route Control tab - Route data source: MAINRECORD - Use current user location as the route start: checked -Close Map Property window 6- Save Record 7- Go To Assets - Asset Application - Bring any record - Click on Map tab - Click on Route Direction Icon Result: The route direction window freeze and user can't get out of it. - From a Desktop browser the user can click on escape or close the browser. - From a device using Everyplace - there is no escape and the user can't get out of it. ENVIRONMENT Tivoli's process automation engine 7.6.0.8 IBM Maximo Spatial Asset Management 7.6.0.2
Local fix
N/A
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo Users on 7608 * **************************************************************** * PROBLEM DESCRIPTION: * * Route Dialog couldn't be closed * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Fix has been made
Temporary fix
Comments
APAR Information
APAR number
IJ07023
Reported component name
ASSETS
Reported component ID
5724R46AS
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-06-12
Closed date
2018-09-19
Last modified date
2018-09-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ASSETS
Fixed component ID
5724R46AS
Applicable component levels
R760 PSY
UP
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Document Information
Modified date:
09 April 2023