APAR status
Closed as program error.
Error description
1) Create a new route (e.g. TEST) 2) Add the following location to the route: - OFF101 Make sure to set route configured to generate route stops as work order tasks. 3) Modify job plan 401 so that each task has an FS predecessor to the previous task. So add 10 as a predecessor for 20 and 20 as step 30 and so on till you get to last one. 4) Create a new PM at site BEDFORD (e.g. 1020): - Route: Route-TEST - Frequency: 1 DAYS - Estimated next due date: Today - Job plan: 401 5) Set PM to ACTIVE 6) Disable GL component ACTIVITY: 300 1) Go To > Financial > Chart of Accounts 2) Select Action -> GL Component Maintenance 3) Select Component ACTIVITY 4) Unselect Active for GL Component Value 300. 7) Generate work orders for PM 1020 using frequency criteria for 7 days. You will get error of: BMXAA4214E - An unknown error has occurred. Please contact your system administrator for assistance. Gather the logs from the <HOME> directory and determine where and why the error is thrown. PRODUCT VERSION: Issue was reproduced against Maximo 7609 with Scheduler 767 installed.
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of Scheduler Plus 767 * **************************************************************** * PROBLEM DESCRIPTION: * * Problem to show invalid GL Account * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The message is show according with the expected.
Temporary fix
Comments
APAR Information
APAR number
IJ05676
Reported component name
MAXIMO SCHEDULE
Reported component ID
5724R46SE
Reported release
767
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2018-04-12
Closed date
2018-05-24
Last modified date
2018-05-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
maximo
Fix information
Fixed component name
MAXIMO SCHEDULE
Fixed component ID
5724R46SE
Applicable component levels
R767 PSY
UP
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Document Information
Modified date:
24 May 2018