IBM Support

IJ03810: SNMP BOOT TIME IS SYSUPTIME AND NOT CONSISTANT WITH NON-SNMP BOOT TIME FIELD

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APAR status

  • Closed as program error.

Error description

  • In TADDM 7.3.0.4 code has been modified to use  OID
    1.3.6.1.2.1.1.3 for sysUpTime to collect boot time for SNMP
    devices. This time is represented in milliseconds in the TADDM
    UI, whereas non-SNMP sensors show a UTC date/time stamp.
    In this APAR two changes will be made;
    1. Boottime field would be renamed as Estimated Boot time
    2. The boot time for snmp devices will be calculated based on
    TADDM discovery server time minus uptime and be stored in epoch
    time format and shown in the UI as UTC date/time the same as
    non-snmp computer system CIs. Also, rollover scenario shall be
    considered while computing the estimated boot time.
    Note that the date/time may not accurately reflect the boot time
    in the targets time zone, this is due to snmp not providing
    current target system time, hence we will use TADDM discovery
    server time for the calculation.
    3. For devices supporting alternate non-wrapping OID for boot
    time, calculate boot time using that OID and for other devices
    calculate boot time using sysuptime.
    4. In a future fix pack, the sysUpTime column will be added to
    the TADDM schema and we will populate the millisecond value of
    sysUpTime there.
    

Local fix

  • Subtract the sysuptime millisecond value from the target server
    discovery time to get the time of last boot.
    

Problem summary

  • In TADDM 7.3.0.4 code has been modified to use OID
    1.3.6.1.2.1.1.3 for sysUpTime to collect boot time for SNMP
    devices. This time is represented in milliseconds in the TADDM
    UI, whereas non-SNMP sensors show a UTC date/time stamp.
    In this APAR the following changes will be made:
    1. Boottime field would be renamed as Estimated Boot time
    2. The boot time for snmp devices will be calculated based on
    TADDM discovery server time minus uptime and be stored in epoch
    time format and shown in the UI as UTC date/time the same as
    non-snmp computer system CIs. Also, rollover scenario shall be
    considered while computing the estimated boot time.
    Note that the date/time may not accurately reflect the boot time
    in the targets time zone, this is due to snmp not providing
    current target system time, hence we will use TADDM discovery
    server time for the calculation.
    3. For devices supporting alternate non-wrapping OID for boot
    time, calculate boot time using that OID and for other devices
    calculate boot time using sysuptime.
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    packages:
    | Fix Pack | 7.3.0-TIV-ITADDM-FP0005
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ03810

  • Reported component name

    APP DEPENDENCY

  • Reported component ID

    5724N5500

  • Reported release

    730

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-02-02

  • Closed date

    2018-07-17

  • Last modified date

    2018-07-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • 999
    

Fix information

  • Fixed component name

    APP DEPENDENCY

  • Fixed component ID

    5724N5500

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSPLFC","label":"Tivoli Application Dependency Discovery Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 July 2018