APAR status
Closed as program error.
Error description
PROBLEM: Table header controls missing in Locations List View. When you query for 200 or lest records in the Locations View List, then click Select Records, if there are more than 90 (?) records, the Table Header controls disappear. In my test I used a query and filter to limit to 184 records and had this issue. If I reduced to 86 records, the table header controls displayed correctly Tested with 154 records and it was ok, but when trying with 194 (filtered with type = operating and labor) the headers showed up but I received the following error part way down the screen. No viewer is installed. You can download the Autodesk BIM260 plug-in from ISM or you can acquire a viewer from a 3rd party viewer vendor. PERFORMANCE ISSUE:na STEPS TO REPRODUCE: 1) go to locations application list screen 2) filter on the Type column for operating and labor. On my demo instance this returned 193 records 3) Click on the "Select Records" checkbox at the bottom of the screen 4) Scroll up the list of records towards the top and you will see the a white section with the following error: No viewer is installed. You can download the Autodesk BIM260 plug-in from ISM or you can acquire a viewer from a 3rd party viewer vendor. In the client's case it caused the header controls to not be seen. Issue also reproduced in Assets application by setting filter that returned 170 records and then clicking on Select Records. CURRENT ERRONEOUS RESULT: No viewer is installed error message. (BIM plug-in) EXPECTED RESULT: No error message ADDITIONAL INFO: ENVIRONMENT (SYSTEM INFO): TPAE 7.608 - IFIX 20170914
Local fix
na
Problem summary
**************************************************************** * USERS AFFECTED: * * All users. * **************************************************************** * PROBLEM DESCRIPTION: * * When Select Records is clicked on the list tab of Assets, * * Locations, or Work Order Tracking for a large set of * * records, a BIM viewer frame is displayed midway up the page. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
The fix for this APAR is included in the following package: | Release 7.6.1.0 of Base Services.
Temporary fix
Comments
APAR Information
APAR number
IJ02489
Reported component name
ASSETS
Reported component ID
5724R46AS
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2017-12-07
Closed date
2017-12-08
Last modified date
2017-12-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ASSETS
Fixed component ID
5724R46AS
Applicable component levels
R760 PSY
UP
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Document Information
Modified date:
09 April 2023