II12302 - INFO APAR FOR FFDC AUTO RESPONSE

Abstract

INFO APAR FOR FFDC AUTO RESPONSE

Error Description

                                                               
Thank you for using ECS regarding a problem you are experiencing
with your System i. At this time, we have no reported          
problems matching your description.                            
If you wish to pursue this problem further,                    
please collect the following information for analysis:          
APAR Data Library                                              
     * APAR data may be saved by doing the following:          
       WRKPRB PRBID(xxxxxxxxx) enter, Option 8,                
        Option 30, Option 1 and select:                        
          - History log                                        
          - Program Temporary Fixes                            
          - Error logs in the correct time range                
          - VLIC log entries in correct time range              
          - Problem log entries in correct time range.          
   * Press enter and save APAR library.                        
       Note: The name of the APAR library can be                
       found by doing WRKPRB PRBID(xxxxxxxxx)                  
       enter, Option 4, then press <F11>                        
   * Create a Save File (CRTSAVF) to save the data in.          
   * Do a SAVLIB to save the data to the Save File.            
   * Provide any additional symptoms associated with            
     this failure.                                              
.                                                              
Please contact your Software Service Provider for              
directions for loading the Save File to the Service ftp site.  
*                                                              
If you believe this is a Sev 1 situation and need              
immediate assistance please contact your IBM Software          
Support team which can be found at www.ibm.com/planetwide.      
Or, you may report this problem electronically by going        
to the IBM Support Portal at:                  
www.ibm.com/mysupport.                            
                                                               
                                                               
                                                               
                                                               
.                                                              
Thank you.                                                      

Problem Summary

Problem Conclusion

Temporary Fix

Comments

  ERROR DESCRIPTION:                                            
                                                               
                                                               
Thank you for using ECS regarding a problem you are experiencing
with your System i. At this time, we have no reported          
problems matching your description.                            
If you wish to pursue this problem further,                    
please collect the following information for analysis:          
APAR Data Library                                              
     * APAR data may be saved by doing the following:          
       WRKPRB PRBID(xxxxxxxxx) enter, Option 8,                
        Option 30, Option 1 and select:                        
          - History log                                        
          - Program Temporary Fixes                            
          - Error logs in the correct time range                
          - VLIC log entries in correct time range              
          - Problem log entries in correct time range.          
   * Press enter and save APAR library.                        
       Note: The name of the APAR library can be                
       found by doing WRKPRB PRBID(xxxxxxxxx)                  
       enter, Option 4, then press <F11>                        
   * Create a Save File (CRTSAVF) to save the data in.          
   * Do a SAVLIB to save the data to the Save File.            
   * Provide any additional symptoms associated with            
     this failure.                                              
.                                                              
Please contact your Software Service Provider for              
directions for loading the Save File to the Service ftp site.  
*                                                              
If you believe this is a Sev 1 situation and need              
immediate assistance please contact your IBM Software          
Support team which can be found at www.ibm.com/planetwide.      
Or, you may report this problem electronically by going        
to the IBM Support Portal at:                  
www.ibm.com/mysupport.                          
                                                               
                                                               
                                                               
                                                               
.                                                              
Thank you.                                                      

Circumvention

PTFs Available

Affected Modules

Affected Publications

Summary Information

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