Fixes are available
APAR status
Closed as program error.
Error description
The Tivoli Storage Manager instance may fail to start with the following error: ANR9999D_1993135396 MonInitSendMailProc(monalert.c:2932) Thread<1>: Error creating procedure send mail - rc 1040 The problem occurs when starting up the the Tivoli Storage Manager Server using different instance userID. Tivoli Storage Manager Versions Affected: Tivoli Storage Manager V6.3.4.xxx and later Initial Impact: Medium Additional Keywords: TSM alternate instance ID ANR9999D_1993135396 MonInitSendMailProc zz63
Local fix
1) Run DB2 command "drop procedure tsmdb1.send_mail" by an authorized account before starting the server 2) After start of the server, run Tivoli Storage Manager command "Set ALERTEMail on" to reactivate this function.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.3.5 and 7.1.1. Note that this * * is subject to change at the discretion of * * IBM. * **************************************************************** *
Problem conclusion
This problem was fixed.
Temporary fix
Comments
APAR Information
APAR number
IC97662
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-11-14
Closed date
2014-01-08
Last modified date
2014-01-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
R71A PSY
UP
R71H PSY
UP
R71L PSY
UP
R71S PSY
UP
R71W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
08 January 2014