APAR status
Closed as program error.
Error description
Tivoli Storage Manager servers at level 6.2.0 or higher that are library managers can crash under these conditions: - Library clients are at a level lower than 6.2.0 - Library clients are using MOVE DRMEDIA - The tape library is SCSI or 349x, but not ACSLS Library clients which are also at level 6.2.0 will not cause the library manager to crash. The last message logged to the library manager's activity log might be this: ANR6696I MOVE DRMEDIA: CHECKOUT LIBVOLUME for volume 123456 in library LIBRARY starting. Customer/L2 Diagnostics : The call stack from the crash will resemble this: (Example from 6.3.3.000 server on AIX) mmsdrm.MmsCheckoutLibVol(??, ??, ??, ??, ??, ??, ??, ??) at 0x100aec08c pvr.pvrCheckoutSharedLibVol(??, ??, ??, ??, ??, ??, ??, ??) at 0x1003bbf80 smlshare.DoCheckoutVolume(??, ??) at 0x1004fc8e4 smlshare.SmLibraryServerSession(??) at 0x1004f87bc smexec.DoLibraryServer(??, ??) at 0x1001a6ad0 smexec.smExecuteSession(??, ??, ??, ??, ??, ??, ??, ??) at 0x10019cb68 tcpcomm.psSessionThread(??) at 0x100059558 pkthread.StartThread(??) at 0x100020bdc | MDVREGR 6.2.1.0-TIV_5698MSV | Tivoli Storage Manager Versions Affected: Tivoli Storage Manager Server version 6.2 and 6.3 on all platforms Initial Impact: medium Additional Keywords: TSM LM LC 620 zz62 zz62 MSGANR8438I scsi 3584 DRM IC68131
Local fix
Do not issue the MOVE DRMEDIA command with the REMOVE=YES option. Using CHECKOUT LIBV and MOVE DRMEDIA with REMOVE=NO might provide equivalent function until a fix is available. - Upgrade library clients to 6.2.0; the problem does not occur with 6.2.0 or higher library clients.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager users using MOVE * * MEDIA COMMAND THAT have lower level * * library clients * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: Apply fixing levels when available. * * This problem is currently projected * * to be fixed in level 6.3.4. * * Note that this is subject * * to change at the discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC89967
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-02-04
Closed date
2013-03-26
Last modified date
2013-03-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
R63Z PSY
UP
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Document Information
Modified date:
26 March 2013