APAR status
Closed as program error.
Error description
When upgrading from 55 to 6.x server release, the dsmupgdx wizard fails with return code 10 when doing the preparedb step. dsmupgdx.trc shows following error. com.tivoli.dsm.ServerConfig.ServerDB.parsePrepareOutput(): Opening file Prepare.Out com.tivoli.dsm.ServerConfig.ServerDB.parsePrepareOutput(): FFDC java.nio.charset.UnmappableCharacterException: Input length = 1 at java.nio.charset.CoderResult.throwException(CoderResult.java:273 ) at sun.nio.cs.StreamDecoder$CharsetSD.implRead(StreamDecoder.java:5 07) at sun.nio.cs.StreamDecoder.read(StreamDecoder.java:222) at java.io.InputStreamReader.read(InputStreamReader.java:177) at java.io.FilterReader.read(FilterReader.java:69) at com.ibm.tivoli.remoteaccess.ConvertingReader.read(ConvertingRead er.java:288) at java.io.BufferedReader.fill(BufferedReader.java:148) at java.io.BufferedReader.readLine(BufferedReader.java:311) at java.io.BufferedReader.readLine(BufferedReader.java:374) at com.tivoli.dsm.ServerConfig.ServerDB.parsePrepareOutput(ServerDB .java:3642) at com.tivoli.dsm.ServerConfig.ServerDB.parse(ServerDB.java:5022) at com.tivoli.dsm.ServerConfig.ServerDB$GenericThread.run(ServerDB. java:5396) com.tivoli.dsm.ServerConfig.ServerDB.parsePrepareOutput(): exit, rc 10 com.tivoli.dsm.ServerConfig.ServerDB.parse(): exit, rc 10 This problem can occur when the upgrade utility is started using a language other than English. Versions affected: Tivoli Storage Manager 6.1, 6.2, and 6.3 on Windows Additional Keywords zztsm61 zztsm62 zztsm63 upgrade dsmupgdx.exe Additional L2 info: Initial Impact: Medium
Local fix
The following TechNote provides the workaround. http://www-01.ibm.com/support/docview.wss?uid=swg21460930 Change LANGUAGE option in dsmserv.opt to LANGUAGE AMENG and restart the upgrade process.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.2.5 and 6.3.4. Note that this is * * subject to change at the discretion of IBM. * * * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC86651
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
55W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-09-19
Closed date
2012-09-20
Last modified date
2012-10-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"55W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
12 October 2012