APAR status
Closed as program error.
Error description
Tivoli Storage Manager may fail to start after upgrading server to 6.3.1. This problem occurs when environment parameter "LANG" is already setting to non-US locale. 6.3.1's install.bin uses "LC_ALL=C" instead of "LANG=C". Db2 commands with "LC_ALL=C" can not display English output if LANG sets another locale such as "ja_JP". The following errors are reported when starting server. +++++++++++++++++++++++++++++++++++++++++++++++++++ $ /opt/tivoli/tsm/server/bin/dsmserv ANR7800I DSMSERV generated at 00:47:55 on Feb 22 2012. Tivoli Storage Manager for Linux/x86_64 Version 6, Release 3, Level 1.000 Licensed Materials - Property of IBM (C) Copyright IBM Corporation 1990, 2011. All rights reserved. U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corporation. ANR7801I Subsystem process ID is 13237. ANR0900I Processing options file /home/tsminst1/tsminst1/dsmserv.opt. ANR7814I Using instance directory /home/tsminst1/tsminst1. ANR4726I The ICC support module has been loaded. ANR0990I Server restart-recovery in progress. ANR0152I Database manager successfully started. ANR0172I rdbdb.c(2153): Error encountered performing action ActivateDatabase. ANR0162W Supplemental database diagnostic information: -1031:SQLSTATE 58031: The connection was unsuccessful, because of a system error. :-1031 (SQL1031N The database directory cannot be found on the indicated file system. SQLSTATE=58031). +++++++++++++++++++++++++++++++++++++++++++++++++++ Tivoli Storage Manager Versions Affected: 6.3.1 and above Server for Linux and Solaris platform Initial Impact: Middle Additional Keywords: zz63 update upgrade
Local fix
Execute "export LANG=C" before executing "install.bin" command.
Problem summary
**************************************************************** * USERS AFFECTED: All users installing Tivoli Storage * * Manager in a non-English locale. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. * * This problem is currently projected to be * * fixed in level 6.3.4. * * Note that this is subject to change at * * the discretion of IBM. * **************************************************************** *
Problem conclusion
This problem is fixed. Affected platforms: AIX, Linux, HP-UX and Solaris.
Temporary fix
Comments
APAR Information
APAR number
IC86637
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-09-19
Closed date
2012-12-14
Last modified date
2012-12-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
R62Z PSY
UP
R63A PSY
UP
R63H PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63L","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
14 December 2012