A fix is available
APAR status
Closed as program error.
Error description
A Tivoli Storage Manager BACKUP NODE command with the TOC=YES option specified might fail for Netapp or IBM N-Series filers with a message like: ANR4941E The server is unable to translate the Unicode name while building table of contents for node <node>, file space <filespace>, Unicode name <unicodename> node identifier <node identifier>, parent node identifier <parent node identifier>. Table of contents creation fails. Customer/L2 Diagnostics A server trace with the TOCBUILD and UNICODE traces enabled will report the following: [1111][tocbuild.c][3526][TestUnixNameforUTF8]:See if filer's unix string is UTF-8 [1111][psxpg.c][761][psIconv]:iconv failed, errno=7 (Argument list too long). <== This is the key to the new error is that iconv fails with errno 7. [1111][psxpg.c][1357][psConvertStr]:Failure 4 converting string from source UTF-8 to target UTF-8. [1111][psxpg.c][1361][psConvertStr]: Failing byte offset in src is 8. First two failed characters in source: E8 8C. [1111][tocbuild.c][3538][TestUnixNameforUTF8]:conversion from UTF-8 to UTF-8 failed rc=9. [1111][tocbuild.c][736][tocProcessNdmpMessage]:TestUnixNnamefor UTF8 test failed, rc=18, ndmpNodeId=0:1393580, ndmpParentId=0:1393571 [1111][psxpg.c][1099][psConvertStr]:Handling to/from hex conversion. | MDVPARTL 6.2.4.0-TIV_5698MSV | Tivoli Storage Manager Versions Affected: Tivoli Storage Manager server 5.5, 6.2 and 6.3 on all platforms Initial Impact: medium Additional Keywords: TSM zz61 zz62 zz63 IC75892 nas ndmp
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users * * who back up NetApp file servers * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be * * fixed in levels 5.5.7, 6.2.6 * * and 6.3.4. Note that this is subject * * to change at the discretion of IBM. * **************************************************************** *
Problem conclusion
The problem was fixed. Affected Platforms: Linux
Temporary fix
Comments
APAR Information
APAR number
IC86555
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-09-18
Closed date
2013-01-22
Last modified date
2013-08-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R55L PSY
UP
R61L PSY
UP
R62L PSY
UP
R63L PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"63L"}]
Document Information
Modified date:
19 September 2021