APAR status
Closed as program error.
Error description
The creation of a Tivoli Storage Manager server database instance fails with RC 302 due to the instance owner user id having a double quote character in its password. db2icrt returns the following: DBI1921N The user account or password is not valid. Explanation: The user account or the password is not valid. User response: Issue the command again with the correct account. The following can be seen in the dsmicfgx.trc shows the following relevant: Thu Jun 14 13:47:57 CEST 2012 com.tivoli.dsm.ServerConfig.ServerDB.createDb2Instance(): Creating db2 instance with cmd: "C:\Program Files\tivoli\tsm\db2\bin\db2icrt" Server1 -s ESE -u tsminst1 Thu Jun 14 13:47:57 CEST 2012 com.tivoli.dsm.ServerConfig.ServerDB.createDb2Instance(): rc from cmd was -1921 Thu Jun 14 13:47:57 CEST 2012 com.tivoli.dsm.ServerConfig.ServerDB.createDb2Instance(): Stdout: DBI1921N The user account or password is not valid. Thu Jun 14 13:47:57 CEST 2012 com.tivoli.dsm.ServerConfig.ServerDB.createDb2Instance(): Stderr: Thu Jun 14 13:47:57 CEST 2012 com.tivoli.dsm.ServerConfig.ServerDB.createDb2Instance(): exit, rc 302 This issue occurs due to a Windows operating system limitation causing the double quote character to be interpreted as delimiter instead of a valid password character. The limitation is documented from DB2 support at http://www-01.ibm.com/support/docview.wss?uid=swg21605421 Platforms and versions affected: IBM Tivoli Storage Manager 6.x Initial Impact: Low Additional Keywords: tsm password character invalid DB2 db2icrt zz61 zz62 zz63
Local fix
Use a password for the instance owner user id that does not contain double quotes.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.2.5 and 6.3.3. Note that this is * * subject to change at the discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: Windows.
Temporary fix
Comments
APAR Information
APAR number
IC85465
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
62W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-07-24
Closed date
2012-07-26
Last modified date
2012-08-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R62W PSY
UP
R63W PSY
UP
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Document Information
Modified date:
01 August 2012