APAR status
Closed as program error.
Error description
When installing the storage agent in silent mode using a response file which name include the word dsmsta the installation will begin to loop asking to stop any storage agent running on the machine despite the fact that on the machine it is not running (or it is not installed) any storage agent. This is caused by the fact that the installation program performs a "ps -ef|grep dsmsta" for verifying if there is a storage agent running. Using a response file with word "dsmsta" in the name will cause the ps command to return at least a line and so to cause the request to stop any storage agent running before to proceed. We need to modify the installation guide for the silent mode installation for storage agent including the following note: Do not use response file that have in the name the word "dsmsta" otherwise the installation process will loop indefinitely. Tivoli Storage Manager Versions Affected: Tivoli Storage Manager Server version 6.3.x on unix platform Initial Impact: Low Additional Keywords: dsmsta silent mode loop response file
Local fix
Do not use response file that have in the name the word "dsmsta" otherwise the installation process will loop indefinitely.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 6.2.5, and 6.3.3. Note * * that this issubject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, and Linux.
Temporary fix
Comments
APAR Information
APAR number
IC83259
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
63L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-05-10
Closed date
2012-06-11
Last modified date
2013-08-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
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Document Information
Modified date:
23 August 2013