APAR status
Closed as program error.
Error description
Tivoli Storage Manager Client backups with client-side deduplication enabled can fail with ANS7899E (RC254) if the Tivoli Storage Manager server is highly active. This error usually occurs when a Tivoli Storage Manager Server expiration or similar process is either in the process of removing a deduplicated extent or has an extent locked during the client backup. This issue does not occur when using server-side deduplication. Customer/L2 Diagnostics: In the client error log following error can be seen: ANS7899E (RC254) The client referenced a deduplicated extent that does not exist on the TSM server Tivoli Storage Manager Versions Affected: Tivoli Storage Manager Versions 6.2 Initial Impact: Medium Additional Keywords: TSM zz62 dedup deref dereference del deletion
Local fix
Disable client-side deduplication
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. * * This problem is currently projected to be * * fixed in levels 6.2.4 and 6.3.1. * * Note that this is subject to change at * * the discretion of IBM. * **************************************************************** PROBLEM SUMMARY: * AFFECTED PLATFORMS: AIX, HP-UX, Solaris, Linux, and Windows.
Problem conclusion
The described problem has been resolved.
Temporary fix
Comments
APAR Information
APAR number
IC79901
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
62W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-11-23
Closed date
2011-12-06
Last modified date
2011-12-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
R63A PSY
UP
R63H PSY
UP
R63L PSY
UP
R63S PSY
UP
R63W PSY
UP
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Document Information
Modified date:
06 December 2011