IC74381: LOTUS NOTES E-MAIL FILE BACKUPS MAY FAIL

APAR status

• Closed as program error.

Error description

• When the FastBack for Workstations application attempts to
  backup the Lotus Notes E-mail file a required dll fails to load
  properly.
  
  
  Customer/L2 Diagnostics:
  Check the Windows application/system event logs for messages
  like these (examples):
  1.)
  Faulting application fpapicomsrv.exe, version 6.1.2.0, time
  stamp 0x4ceda7f6, faulting module cdp_notes_ext.dll, version
  6.1.2.0, time stamp 0x4ceda7e4, exception code 0xc0000005, fault
  offset 0x00012bb0, process id 0xa60, application start time
  0x01cbc871c3e62b3c.
  
  - or -
  
  2.)
  The replication engine could not Copy file D:\test\test.nsf to
  D:\Server\RealTimeBackup\client\D\test\test.nsf. Error:
  Unable to access the specified file; Extra information:
  
  
  FastBack for Workstations Versions Affected:
  All FastBack for Workstations Versions 6.1.x
  
  
  Initial Impact:
  Medium
  
  
  Additional Keywords:
  email LN schedule dynamic link library
  

Local fix

• There is no work around for this failure.
  

Problem summary

• Lotus Notes E-mail backups may fail when a requ
  ired dll fails to load properly.
  

Problem conclusion

• The issue has been resolved in version 6.1.2
  .2 and higher
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  IC75351

Fix information

• Fixed component name

  FB FOR WKST

• Fixed component ID

  5608FBW01

Applicable component levels

• R610 PSY

     UP