A fix is available
APAR status
Closed as program error.
Error description
When a process fails the final process message ANR0985I is not sufficient for issuing alerts because the message severity is always "I" which indicates it is only an informational message. The Tivoli Storage Manager server needs to issue an additional message at the end of a process with a proper severity type on the message which can be used for issuing alerts for process failures. For example: 12/06/2010 01:00:39 ANR0985I Process ### for DATABASE BACKUP running in the FOREGROUND completed with completion state FAILURE at 01:00:39. (SESSION: #####, PROCESS: ###) In this case the message is an informational message, however, the message text states the completion state is FAILURE. A new message with an "E" severity indicator needs to also be issued for this failure to allow processing of alerts based on message severity. Tivoli Storage Manager Versions Affected: All Tivoli Storage Manager server levels Initial Impact: Medium
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 5.5.6, and 6.2.3. * * Note that this is subject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Solaris, Linux, z/OS, and Windows. A new message will be issued when the process complete with a completion state of FAILURE. ANR1893E Process <process ID> for <process name> completed with a completion state of FAILURE. Explanation The process completed with a state of FAILURE. System Action None User Response Review the messages in the activity and event logs that were issued by this process. Determine the conditions that caused these messages to be issued, resolve those issues and retry the operation.
Temporary fix
Comments
APAR Information
APAR number
IC73779
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
55A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-01-11
Closed date
2011-06-06
Last modified date
2013-08-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R55A PSY
UP
R55H PSY
UP
R55L PSY
UP
R55S PSY
UP
R55W PSY
UP
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"55A"}]
Document Information
Modified date:
16 September 2021