APAR status
Closed as program error.
Error description
A version 6.1 or 6.2 Tivoli Storage Manager server might fail to complete dsmserv format with these errors: ANR9999D_0295505432 RdbCreateDatabase(rdbdb.c:1230) Thread<1>: Unable to stop the database manager. SQLCODE: -1652 ANR9999D Thread<1> issued message 9999 from: ANR9999D Thread<1> 0x00000001000131f4 StdPutText ANR9999D Thread<1> 0x0000000100013d7c OutDiagToCons ANR9999D Thread<1> 0x000000010000f01c outDiagfExt ANR9999D Thread<1> 0x00000001004725d8 RdbCreateDatabase ANR9999D Thread<1> 0x000000010046bed8 dbiInit ANR9999D Thread<1> 0x0000000100465228 admInstallServer ANR9999D Thread<1> 0x0000000100000d8c main ANR0172I rdbdb.c(1154): Error encountered performing action InstanceStop. ANR0162W Supplemental database diagnostic information: -1652:**No State Information Available (-2)**:-1652 (**No Other Information Available (35)**). ANR2678E Server database format failed. This problem might occur during these activities: o Installing a new Tivoli Storage Manager server o Creating a new instance on a machine which has an existing Tivoli Storage Manager server o Restoring the database of a Tivoli Storage Manager server This problem is caused by DB2 apar IC66990 and IC67528 which describes a problem with stopping the DB2 database instance if the db2sysc process id is 8 digits long. For example: # ps -ef | grep db2sysc tsminst1 15597692 41418940 4 Nov 08 - 2149:43 db2sysc 0 In this case the db2sysc process id is 15597692 which is 8 digits long. This process id might not be able to be found since the db2sysc process is not running when the dsmserv format command is issued. If other processes on the system are 8 digits long, then it is possible that the new db2sysc process id which will be created by the dsmserv format command will also be 8 digits. If this problem exists and the db2sysc process id is known to be shorter than 8 digits, then this APAR is not related to the problem. Tivoli Storage Manager Versions Affected: 6.1 and 6.2 on all platforms Initial Impact: High Additional Keywords: TSM zz61 dsmicfgx config db2stop restoredb db2icrt ANR9999D_0295505432 1652 ANR0162W ANR2678E
Local fix
Tivoli Storage Manager maintenance also includes maintenance to the underlying DB2 database. The Tivoli Storage Manager maintenance levels which will include the DB2 fixes is still to be determined. Rebooting the system has been known to solve this. Reducing activity on the system after a reboot, or some other action to prevent process IDs from growing to 8 digits might solve this.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem has been fixed in level 6.2.2 and * * is currently projected to be fixed * * in level 6.1.5. Note that this is * * subject to change at the discretion of * * IBM. * **************************************************************** *
Problem conclusion
This problem was fixed.
Temporary fix
Comments
APAR Information
APAR number
IC72707
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
62A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-11-19
Closed date
2010-12-16
Last modified date
2010-12-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
16 December 2010