APAR status
Closed as program error.
Error description
During startup, the installer calls the Remote Execution and Access (RXA) isPrivilegedLogin API call and passes it a null value. On Windows 2008, the isPrivilegedLogin API call will return an error when passed a null value and results in the installer failing and displaying a dialog box even though an account that belongs to the Administrators group is being used to run the installer. The dialog box will say: 'The Installer Cannot Be Run On This System.' The installation wizard cannot run on your configuration. Verify the following: Windows: - The current ID is part of the Administrators group. AIX, HP-UX, Linux, Solaris: - The current user ID is root. If you are doing a silent installation, ensure that the LICENSE_ACCEPTED variable is set to true. This variable can be specified either in the command line or in the response file. TSM Versions Affected: 62W Customer/L2 Diagnostics: Open the stderr and stdout files and look for the message: 'Userid is not privileged.' Default location for the files is: C:\stderr and C:\stdout Initial Impact: Low
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All users installing any Tivoli Storage * * Manager components. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in level 6.2.2. Note that this is subject * * to change at the discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: Windows.
Temporary fix
Comments
APAR Information
APAR number
IC70476
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
62W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-08-11
Closed date
2010-10-28
Last modified date
2011-08-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R62W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"62W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
26 August 2011