APAR status
Closed as program error.
Error description
Error code RC9 (ABORT_DATA_OFFLINE) is returned when RC41 (ABORT_EXCEED_MAX_MP) should be returned. This problem will occur specifically when: 1. Using DISK as the first level Storage Pool and a sequential pool as Next Storage Pool 2. DISK pool is either full or inaccessible, causing the client to directly access the next sequential pool 3. Client exceeds the maximum number of mount points as a result of previous event. There are no events logged in the TSM ACTLOG, but if you run a API trace on the client you will see: 05/11/2010 06:15:49.437 [005800] [6012] : dsmsend.cpp ( 551): dsmEndTxn EXIT: rc = >2302<. 05/11/2010 06:15:49.437 [005800] [6012] : dsmmsg.cpp ( 719): dsmRCMsg ENTRY: tsmHandle=1 rc: 9 msg : 0801DCE0 05/11/2010 06:15:49.437 [005800] [6012] : dsmmsg.cpp (1114): tsmHandle=1 rc: 9 msg : >ANS1309I (RC9) The requested data is offline. Simalirly if you run a trace on the TSM Server you will see: 06:15:49.437 [32][smnode.c][3424][SmNodeSession]:verb(c5) oldRc(9) reported txnRc 9 for session <Session>
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users * * who exceed the MAXNUMMP limit. * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 5.5.5, 6.1.5 and 6.2.2 . Note * * that this is subject to change at the * * discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Sun Solaris, Linux, z/OS, and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC68708
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
55A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-05-18
Closed date
2010-06-02
Last modified date
2010-06-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R55A PSY
UP
R55H PSY
UP
R55L PSY
UP
R55S PSY
UP
R55W PSY
UP
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
R62A PSY
UP
R62H PSY
UP
R62L PSY
UP
R62S PSY
UP
R62W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"55A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
02 June 2010