APAR status
Closed as program error.
Error description
When upgrading Tivoli Storage Manager to version 6.1.3 or higher on a Windows 2008 system, the following error message is displayed when trying to start the server: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager users performing * * upgrades on Windows 2008. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in level 6.1.3.2 and 6.1.4. Note that this * * is subject to change at the discretion of * * IBM. * **************************************************************** *
Problem conclusion
The problem has been fixed.
Temporary fix
Comments
APAR Information
APAR number
IC65819
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
61W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-01-25
Closed date
2010-02-15
Last modified date
2010-02-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R61W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"61W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
15 February 2010