APAR status
Closed as program error.
Error description
A TSM server export node command is scheduled by an Admin whose ID ends up getting locked. When the scheduled command attempt to run the export process begins but then appears to hangs when an IPC session attempts to start but fails because the Admin it runs under is locked. The export process cannot be cancelled at this point. Here are the actlog entries for the attempt to start the process: 11/13/09 09:30:13 ANR2750I Starting scheduled command EXPORT NODE roma filedata=all dev=file (SESSION: 516) 11/13/09 09:30:13 ANR0984I Process 24 for EXPORT NODE started in the BACKGROUND at 09:30:13. (SESSION: 516, PROCESS: 24) 11/13/09 09:30:13 ANR0609I EXPORT NODE started as process 24. (SESSION: 516,PROCESS: 24) 11/13/09 09:30:13 ANR2753I (ADMINSCHED):ANR0609I EXPORT NODE started as process 24. (SESSION: 516) 11/13/09 09:30:13 ANR2756I Scheduled command ADMINSCHED started successfully. (SESSION: 516, PROCESS: 24) 11/13/09 09:30:13 ANR0402I Session 517 started for administrator ADMIN (Server) (Memory IPC). (SESSION: 516, PROCESS: 24) 11/13/09 09:30:13 ANR0431W Session 517 refused - administrator ADMIN (Server) is locked. (SESSION: 516, PROCESS: 24) 11/13/09 09:30:13 ANR0405I Session 517 ended for administrator ADMIN (Server). (SESSION: 516, PROCESS: 24) Query process still shows the process in a cancel pending state today: tsm: BROOKLYN>q proc Process Process Description Status Number -------- -------------------- --------------------------------- 24 EXPORT NODE ANR0647I Cancel in progress Tivoli Storage Manager Versions Affected: 5.4, 5.5, 6.1 Initial Impact: Low Additional Keywords: cannot cancel hung hang process export
Local fix
Make sure Admin sessions that are being locked do not own any Admin schedules. Recycle the server to get rid of the running process that will not cancel.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users of * * the scheduled export process. * **************************************************************** * PROBLEM DESCRIPTION: See error description. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 5.5.5 and 6.1.4. Note that this is * * * * subject to change at the discretion of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed. Affected platforms: AIX, HP-UX, Sun Solaris, Linux,z/OS,and Windows.
Temporary fix
Comments
APAR Information
APAR number
IC65280
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
54L
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-12-22
Closed date
2010-01-11
Last modified date
2010-01-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R55A PSY
UP
R55H PSY
UP
R55L PSY
UP
R55S PSY
UP
R55W PSY
UP
R55Z PSY
UP
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"54L","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
11 January 2010