A fix is available
APAR status
Closed as program error.
Error description
After creating more than 32 TSM server instances on a single windows machine, the instances services fails to start. No error reported in windows event logs. From a dos session a NET START "TSM server1" show A system error has occurred. System error 1067 has occurred. The process terminated unexpectedly. There is a limitation in TSM code #define DSMSVC_MAX_INSTANCES 32 When any of TSM server service is initialized, this value will be referred as the array size for reading instances values from register table. But the judgement statement of the loop has a little bug, which will try to write the 33th data into this array. Then service abort. Customer/L2 Diagnostics: The instances start correctly when started in the foreground, and they also start correctly as a service when started from the TSM MMC . But the MMC only allow to manage 4 server instances . TSM Versions Affected: TSM Windows server 5.4 , 5.5 , 6.1 Initial Impact: Medium Additional keywords dsmserv dsmsvc install zz61
Local fix
Do not define more than 32 server instances on one machine
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager server users * * defining more than 32 server instances * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be fixed * * in levels 5.4.6, 5.5.4 and 6.1.3. Note that * * this is subject to change at the discretion * * of IBM. * **************************************************************** *
Problem conclusion
This problem was fixed.
Temporary fix
Comments
APAR Information
APAR number
IC61912
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
54W
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-07-08
Closed date
2009-07-28
Last modified date
2009-07-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R54W PSY
UP
R55W PSY
UP
R61W PSY
UP
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Document Information
Modified date:
28 July 2009