Fixes are available
APAR status
Closed as program error.
Error description
If a problem is encountered with a tape library attached to a datamover(NAS) and sense data is requested by the TSMserver, a crash can occur. - The most likely cause of the crash is that sense data which was requested from the datamover was not returned from the library device due to a connectivity problem. A crash may also occur if the library device was removed without removing it or setting it offline to the TSM server. TSM Versions Affected: All 5.4 and 5.5 servers Customer/L2 Diagnostics: The call stack from a core dump on AIX may look like this: - (dbx) where .() at 0xf414 spiRemoteIoctl@AF57_33(??, ??, ??, ??, ??, ??, ??) at 0x900000000cad68c spiRemoteIoctl(??, ??, ??) at 0x900000000ca7918 TsmRemoteOpen(0x133df74d8, 0x809000000000000, 0x0, 0x0, 0x0, 0x0, 0x13465d220, 0x9001000a035ec28) at 0x1005846fc PvrRemoteOpenAuto(??, ??, ??) at 0x100582a44 PvrOpenAutoDevice(??, ??, ??, ??) at 0x10024f620 OpenAutoDevice(??) at 0x1004a2d6c MmsAcquireAuto(??, ??, ??, ??) at 0x10048e0cc BuildConfig(??) at 0x1004ac3dc PerformInit(??) at 0x1004aa878 InitThread(??) at 0x1004aaccc StartThread(??) at 0x100015194 Initial Impact: Medium Additional Keywords: nas datamover path update ndmp crash core restart spi zz61
Local fix
None. Apply fix when available.
Problem summary
**************************************************************** * USERS AFFECTED: All Tivoli Storage Manager customers who * * back up NAS devices to a locally * * attached library * **************************************************************** * PROBLEM DESCRIPTION: See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: Apply fixing level when available. This * * problem is currently projected to be * * fixed in levels 5.4.6,5.5.3 and 6.1.2. * * Note that this is subject to change at * * the discretion of IBM. * **************************************************************** *
Problem conclusion
The error has been fixed.
Temporary fix
Comments
APAR Information
APAR number
IC60472
Reported component name
TSM SERVER
Reported component ID
5698ISMSV
Reported release
55A
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2009-03-19
Closed date
2009-05-05
Last modified date
2009-05-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSM SERVER
Fixed component ID
5698ISMSV
Applicable component levels
R51A PSY
UP
R51H PSY
UP
R51L PSY
UP
R51S PSY
UP
R51W PSY
UP
R52A PSY
UP
R52H PSY
UP
R52L PSY
UP
R52S PSY
UP
R52W PSY
UP
R53A PSY
UP
R53H PSY
UP
R53L PSY
UP
R53S PSY
UP
R53W PSY
UP
R54A PSY
UP
R54H PSY
UP
R54L PSY
UP
R54S PSY
UP
R54W PSY
UP
R55A PSY
UP
R55H PSY
UP
R55L PSY
UP
R55S PSY
UP
R55W PSY
UP
R61A PSY
UP
R61H PSY
UP
R61L PSY
UP
R61S PSY
UP
R61W PSY
UP
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"55A","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
15 May 2009