IBM Support

IC57910: CDP 3.1.3.0 CAN BLUE SCREEN WHEN AN APPLICATION OPENS AND CLOSESA FILE.

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APAR status

  • Closed as program error.

Error description

  • CDP can cause a Windows Blue screen when monitoring a file
that an application (MS Word, Lotus Notes,etc) opens and closes.
The following status codes have been seen on the screen
when the problem occurs.
STOP 0x00000024  in fp.sys offset 0x1a491
STOP 0x00000024 in fp.sys offset 0x1f9e5
STOP 0x000000D1 in fp.sys offset 0x1a491
STOP 0x00000024 in fp.sys offset 0x1a4af
Initial Impact: High

Local fix

  • 



Problem summary


    

  • CDP 3.1.3.0 can blue screen when an application
opens and closed a file.

    



Problem conclusion


    

  • This is fixed in version 3.1.3.19 and higher

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IC57910
    • 

  • Reported component name
    TIV CONT DP FOR
    • 

  • Reported component ID
    5608CDFCL
    • 

  • Reported release
    310
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2008-09-15
    • 

  • Closed date
    2008-09-23
    • 

  • Last modified date
    2008-09-23
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    TIV CONT DP FOR
    • 

  • Fixed component ID
    5608CDFCL
    • 



Applicable component levels


    

  • R310  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SS3PE6","label":"Tivoli Continuous Data Protection for Files"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"310","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            23 September 2008
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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