HE11640: If IBM Content Collector uses a non-unique DocumentTitle value, P8 CE performance might be degraded during archival

APAR status

• Closed as program error.

Error description

• If an IBM Content Collector task route is configured to archive
  email or files with the DocumentTitle property mapping set to an
  expression that is not guaranteed unique, FileNet P8 Content
  Engine performance might be degraded during archival if the
  document is also filed into a folder. A warning like the
  following appears in the FileNet P8 Content Engine error logs:
  
  ENG FNRCE0000W - WARN The filing operation with containment
  name 'RTF_except apatite side ' is experiencing high numbers of
  uniqueness violations (XXX). This indicates the application is
  using non-unique containment names in a manner contrary to the
  auto-unique feature's intention and should be modified
  accordingly.
  

Local fix

• N/A
  

Problem summary

• If an IBM Content Collector task route is configured to archive
  email or files with the DocumentTitle property mapping set to an
  expression that is not guaranteed unique, FileNet P8 Content
  Engine performance might be degraded during archival when
  documents are filed into folders.
  The performance degradation occurs during archival because
  exceptions are generated on the P8 Content Engine server if too
  many containment name collisions occur.
  

Problem conclusion

• Starting with IBM Content Collector 2.2.0.3 LA008 and
  IBM Content Collector 3.0.0 Fix Pack 3, the P8 File
  Document in Folder task was changed to attempt to generate a
  unique FileNet P8 containment name to use in conjunction with
  the built-in P8 Content Engine autounique containment naming. A
  unique GUID is generated and appended to the first 15
  characters of the document's Name property value to guarantee
  unique containment names for each object. If the Name
  property value consists of less than 15 characters, the full
  name is used. Thus, the risk of naming collisions and therefore
  the need for autounique naming are reduced, minimizing the risk
  of performance degradation.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ICC FOR EMAIL

• Fixed component ID

  5724V5700

Applicable component levels

• R220 PSY

     UP

• R300 PSY

     UP