HE08750: When using eDrawings viewer in SmarTeam, SmarTeam switches autom atically to background

APAR status

• Closed as unreproducible in next release.

Error description

• Use of eDrawings viewer in SmarTeam: SmarTeam switches to backgr
  ound
  Environment:
  PLMDB, customer DB
  eDrawings viewer 2011 sp0, delivered in SmarTeam V5R20 SP4
  Customer reported reproducing for SW Assemblies, but it is repro
  ducible also with SW Drawings and Parts - see attached movie and
   the description in Internal message.
  Setting SolidWorks.UseMainhandleWindowHandle = YES (NO also give
  s unwished results).
  See attached bitmap for viewer settings
  Scenario:
  1. Search SolidWorks Documents
  2. Open an Office application, maximized
  3 Choose a SW Assembly
  4. Click on the SmarTeam Viewer Tab: result NOT as expected: Off
  ice document switches to foreground (and ST is on background)
  

Local fix

• empty
  

Problem summary

• Use of eDrawings viewer in SmarTeam: SmarTeam switches to
  background
  Environment:
  PLMDB, customer DB
  eDrawings viewer 2011 sp0, delivered in SmarTeam V5R20 SP4
  Customer reported reproducing for SW Assemblies, but it is
  reproducible also with SW Drawings and Parts - see attached
  movie and the description in Internal message.
  Setting SolidWorks.UseMainhandleWindowHandle = YES (NO also
  gives unwished results).
  See attached bitmap for viewer settings
  Scenario:
  1. Search SolidWorks Documents
  2. Open an Office application, maximized
  3 Choose a SW Assembly
  4. Click on the SmarTeam Viewer Tab: result NOT as expected:
  Office document switches to foreground (and ST is on
  background)
  

Problem conclusion

• THE PROBLEM WAS SUBMITTED ON :
      I-PLM Collaborative Innovation VERSION V5R20.
  THIS PROBLEM IS NOT REPRODUCIBLE ON :
  I-PLM Collaborative Innovation VERSION V5R22 GA level
  I-PLM Collaborative Innovation VERSION V5R21 SP2.
  Additional Closure Information:
  .
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SMARTEAM NT>XP

• Fixed component ID

  569199970

Applicable component levels

• R521 PSN

     UP