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HE07332: SMARTEAM VIEWER 20 FOR VIEWING SOLIDWORKS DRAWINGS

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You can track all active APARs for this component.

 

APAR status

  • Closed as unreproducible in next release.

Error description

  • SR 3-3699798421: The Viewer problems with SolidWorks Drawings
    shown not full views or not loaded at all(SR00047247)
    Reproduced, opened the SR 3-3699798421 for Oracle
    The Viewer problems with SolidWorks Drawings shown not full
    views or not loaded at all(SR00047247)
    Assembly and Parts are OK with the viewer however Drawings
    will not work.
    
    One (The Drawing from cci-assembly_002.zip) will show partial
    views, one (The Drawing from cci-assembly_001.zip ) will not
    even be loaded.
    Please have attached 2 Drawings + Assembly + Parts where it
    introduce an issue with the viewer.
    cci-assembly_001.zip
    cci-assembly_002.zip
    It is about SmarTeam Viewer 20 as provided by SMARTEAM
    Installation with SP5 CD.
    You can open the avwin.exe as standalone and reproduce.
    

Local fix

  • empty
    

Problem summary

  • SR 3-3699798421: The Viewer problems with SolidWorks Drawings
    shown not full views or not loaded at all(SR00047247)
    Reproduced, opened the SR 3-3699798421 for Oracle
    The Viewer problems with SolidWorks Drawings shown not full
    views or not loaded at all(SR00047247)
    Assembly and Parts are OK with the viewer however Drawings
    will not work.
    
    One (The Drawing from cci-assembly_002.zip) will show partial
    views, one (The Drawing from cci-assembly_001.zip ) will not
    even be loaded.
    Please have attached 2 Drawings + Assembly + Parts where it
    introduce an issue with the viewer.
    cci-assembly_001.zip
    cci-assembly_002.zip
    It is about SmarTeam Viewer 20 as provided by SMARTEAM
    Installation with SP5 CD.
    You can open the avwin.exe as standalone and reproduce.
    

Problem conclusion

  • THE PROBLEM WAS SUBMITTED ON :
        I-PLM Collaborative Innovation VERSION V5R20.
    THIS PROBLEM IS NOT REPRODUCIBLE ON :
    I-PLM Collaborative Innovation VERSION V5R21 SP2.
    Additional Closure Information:
    SR 3-3699798421: The Viewer problems with SolidWorks Drawings
    shown not full views or not loaded at all(SR00047247).
    This BR10000106222.
    Fixed by Oracle in AutoVue 20.1 and appropriated defect is
    closed.
    The AutoVue 20.1 will be implemented in SmarTeam V5R21 SP2.
    

Temporary fix

Comments

APAR Information

  • APAR number

    HE07332

  • Reported component name

    SMARTEAM NT>XP

  • Reported component ID

    569199970

  • Reported release

    520

  • Status

    CLOSED UR1

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-05-26

  • Closed date

    2011-08-03

  • Last modified date

    2011-08-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SMARTEAM NT>XP

  • Fixed component ID

    569199970

Applicable component levels

  • R521 PSN

       UP

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Document Information

Modified date:
03 August 2011