HE07011: SolidWorks crashes when opening a STEP file with SWI add-on.

APAR status

• Closed as unreproducible in next release.

Error description

• Scenario 1:
  1. Start SolidWorks 2010 SP4 / 2011 SP2/3 and login SWI.
  2. From SolidWorks open, open a .step file (attached, created wi
  th PRO/E application).
  => KO: SolidWorks crashes.
  However if:
  1. Start SolidWorks 2010 WITHOUT login to SWI.
  2. From SolidWorks open, open a .step file (attached, created wi
  th PRO/E application).
  ==> OK: .step file is open as expected.
  Expected: .step file should be supported by Integration and open
   without crash.
  Scenario 2:
  1. Start SolidWorks 2011 SP2/3 and login SWI.
  2. Open any existed Assembly or create a new one.
  Note: I have created and Saved to SW only a new Assembly with tw
  o Parts.
  3. Use SW Save As and Save the Assembly into two different STEP
  files with STEP AP203 and AP214 format.
  There are TWO STEP files created from the new created SW Assembl
  y.
  4. From SW Open any STEP file created by you in #3 above.
  => KO: SolidWorks crashes.
  

Local fix

• empty
  

Problem summary

• Scenario 1:
  1. Start SolidWorks 2010 SP4 / 2011 SP2/3 and login SWI.
  2. From SolidWorks open, open a .step file (attached, created
  with PRO/E application).
  => KO: SolidWorks crashes.
  However if:
  1. Start SolidWorks 2010 WITHOUT login to SWI.
  2. From SolidWorks open, open a .step file (attached, created
  with PRO/E application).
  ==> OK: .step file is open as expected.
  Expected: .step file should be supported by Integration and
  open without crash.
  Scenario 2:
  1. Start SolidWorks 2011 SP2/3 and login SWI.
  2. Open any existed Assembly or create a new one.
  Note: I have created and Saved to SW only a new Assembly with
  two Parts.
  3. Use SW Save As and Save the Assembly into two different
  STEP files with STEP AP203 and AP214 format.
  There are TWO STEP files created from the new created SW
  Assembly.
  4. From SW Open any STEP file created by you in #3 above.
  => KO: SolidWorks crashes.
  

Problem conclusion

• THE PROBLEM WAS SUBMITTED ON :
      I-PLM Collaborative Innovation VERSION V5R20.
  THIS PROBLEM IS NOT REPRODUCIBLE ON :
  I-PLM Collaborative Innovation VERSION V5R20 SP7.
  I-PLM Collaborative Innovation VERSION V5R21 SP2.
  Additional Closure Information:
  .
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SMARTEAM NT>XP

• Fixed component ID

  569199970

Applicable component levels

• R520 PSN

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