HD85517: CAN`T GET THE SMARTEAM ADD-IN INTO SOLIDWORKS X64 BIT

APAR status

• Closed as program error.

Error description

• How to reproduce:
  Preparation:
  Have SmarTeam Server 32 Bit machine and
  SmarTeam SWI client 2009 SP3.0 64 Bit
  Scenario:
  1. Launch SW2009 on the client Windows XP SP2
  64 bit
  2. There is no SmarTeam Add-Ins loaded
  3. Try adding SmarTeam though SolidWorks Add-
  Ins
  KO: -> SmarTeam menu appears in SolidWorks
  menu bar
  => After approx. 5 seconds, the SmarTeam
  disappears!
  .
  

Local fix

Problem summary

• Can`t get the SmarTeam add-in into SolidWorks x64 Bit
  How to reproduce:
  Preparation:
  Have SmarTeam Server 32 Bit machine and
  SmarTeam SWI client 2009 SP3.0 64 Bit
  Scenario:
  1. Launch SW2009 on the client Windows XP SP2
  64 bit
  2. There is no SmarTeam Add-Ins loaded
  3. Try adding SmarTeam though SolidWorks Add-
  Ins
  KO: -> SmarTeam menu appears in SolidWorks
  menu bar
  => After approx. 5 seconds, the SmarTeam
  disappears!
  .
  

Problem conclusion

• NOTE THAT THIS PROBLEM WILL BE FIXED ON
  V5R19SP05
  -
  .
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SMARTEAM NT>XP

• Fixed component ID

  569199970

Applicable component levels

• R519 PSN

     UP