HD68768: ARROW KEYS AND SCROLL WHEEL DO NOT WORK IN GRIDVIEW WHEN VIEWER IS OPEN

APAR status

• Closed as Permanent restriction.

Error description

• Arrow keys and scroll wheel do not work in
  gridview when viewer is open
  Hi,
  Stork Prints complains about how the scroll wheel
  and the use of
  arrow keys work when using the Cimmetry viewer.
  When you do a search for e.g. AutoCAD drawings
  and then scroll the
  mouse wheel, both the drawing is zoomed and the
  grid is scrolled.
  The arrow keys are not stepping between the
  different objects.
  They would like to click in the window where the
  arrow keys or the
  scroll wheel should work, either in the grid or in the
  viewer.
  They claim different behaviour depending on file
  type, I have however
  not been able to reproduce this file type
  dependency.
  According to them it is OK on SolidWorks Drawing
  but not OK on
  AutoCAD drawings and SolidWorks parts.
  Use SmDemo and search for i.e. AutoCAD
  drawings.
  Minimize the grid until not all result s is shown at
  once, that means you need to scroll the result grid.
  If you now scroll on the mouse "s scroll wheel
  the grid will move up and down.
  Also if you press the arrows keys the selected
  object will up or down.
  If you now click on the viewer tab and then scroll
  the mouse "s scroll wheel both the drawing is
  zoomed in and out and the result grid is also
  moved up and down.
  If you now use the arrow keys nothing happens.
  Using the arrow keys when viewing a part makes
  the part rotate.
  What the customer wants is if you click on the
  search grid, the mouse and arrow keys should only
  affect this area, and if you click in the viewer are
  you should switch over the control to the
  viewer
  .
  

Local fix

Problem summary

• Arrow keys and scroll wheel do not work in gridview when viewer
  is open
  Arrow keys and scroll wheel do not work in
  gridview when viewer is open
  Hi,
  Stork Prints complains about how the scroll wheel
  and the use of
  arrow keys work when using the Cimmetry viewer.
  When you do a search for e.g. AutoCAD drawings
  and then scroll the
  mouse wheel, both the drawing is zoomed and the
  grid is scrolled.
  The arrow keys are not stepping between the
  different objects.
  They would like to click in the window where the
  arrow keys or the
  scroll wheel should work, either in the grid or in the
  viewer.
  They claim different behaviour depending on file
  type, I have however
  not been able to reproduce this file type
  dependency.
  According to them it is OK on SolidWorks Drawing
  but not OK on
  AutoCAD drawings and SolidWorks parts.
  Use SmDemo and search for i.e. AutoCAD
  drawings.
  Minimize the grid until not all result s is shown at
  once, that means you need to scroll the result grid.
  If you now scroll on the mouse "s scroll wheel
  the grid will move up and down.
  Also if you press the arrows keys the selected
  object will up or down.
  If you now click on the viewer tab and then scroll
  the mouse "s scroll wheel both the drawing is
  zoomed in and out and the result grid is also
  moved up and down.
  If you now use the arrow keys nothing happens.
  Using the arrow keys when viewing a part makes
  the part rotate.
  What the customer wants is if you click on the
  search grid, the mouse and arrow keys should only
  affect this area, and if you click in the viewer are
  you should switch over the control to the
  viewer
  .
  

Problem conclusion

• THIS PROBLEM IS PERMANENT RESTRICTION IN
  SMARTEAM
  Note: The Arrow keys and Scroll wheel do not work
  in Grid view when this Viewer is open.
  .
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels